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Ground Agent Assignments

Ground agent assignments link agents to specific incoming arrivals. This ensures agents know exactly who they're meeting and when, leading to a smooth, organised welcome for guests. By planning ahead, tourism operators can optimise their team's...

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated over 2 months ago

link agents to specific incoming arrivals. This ensures agents know exactly who they're meeting and when, leading to a smooth, organised welcome for guests. By planning ahead, tourism operators can optimise their team's workload and prevent double-bookings.

Accessing this feature

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How to use it

Assigning a Ground Agent

[Steps to be provided by developer]

Reassigning a Ground Agent

[Steps to be provided by developer]

Viewing All Assignments

[Steps to be provided by developer]

Filtering and Organising Assignments

[Steps to be provided by developer]

Adding Notes to Assignments

[Steps to be provided by developer]

Tips

  • Assign ground agents as soon as an arrival is confirmed to give them time to prepare.

  • Communicate with agents about their upcoming tasks.

  • Check agent availability before assigning.

  • Use the notes section to convey specific instructions or guest information.

  • Review upcoming assignments regularly to spot potential conflicts.

  • Ensure ground agents have access to necessary details about their assigned arrivals.

Need help?

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