Skip to main content

Ground Agent Assignments

Ground agent assignments link agents to specific incoming arrivals. This ensures agents know exactly who they're meeting and when, leading to a smooth, organised welcome for guests. By planning ahead, tourism operators can optimise their team's...

Written by Hayden Zammit Meaney

link agents to specific incoming arrivals. This ensures agents know exactly who they're meeting and when, leading to a smooth, organised welcome for guests. By planning ahead, tourism operators can optimise their team's workload and prevent double-bookings.

Accessing this feature

[Navigation steps to be provided by developer]

How to use it

Assigning a Ground Agent

[Steps to be provided by developer]

Reassigning a Ground Agent

[Steps to be provided by developer]

Viewing All Assignments

[Steps to be provided by developer]

Filtering and Organising Assignments

[Steps to be provided by developer]

Adding Notes to Assignments

[Steps to be provided by developer]

Tips

  • Assign ground agents as soon as an arrival is confirmed to give them time to prepare.

  • Communicate with agents about their upcoming tasks.

  • Check agent availability before assigning.

  • Use the notes section to convey specific instructions or guest information.

  • Review upcoming assignments regularly to spot potential conflicts.

  • Ensure ground agents have access to necessary details about their assigned arrivals.

Need help?

For further assistance, contact us at [email protected]

Did this answer your question?