Team member bookings allow each team member to have their own dedicated booking page. This enables guests to book directly with a specific guide for a tour or a consultant for a travel plan, streamlining scheduling and offering a more personalised booking experience.
Accessing this feature
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How to use it
Creating a New Team Member Booking Page
Start a New Page: On the 'Team Members' page, you'll see a button that says + Add New Team Member.
Fill in the Details: You'll see a form pop up.
Name: Enter your team member's full name (e.g., "Sarah Davies").
Role/Title: What's their role? (e.g., "Lead Tour Guide," "Adventure Specialist," "Wellness Coordinator").
Email Address: Enter their email address. This is where they (or you, if you prefer) will receive notifications about new bookings.
Phone Number (Optional): You can add this if it's relevant for guest contact or internal use.
Short Bio: Write a description of their experience, what they love about their job, and what makes them special. Guests love to connect with a person!
Profile Photo: Upload a photo of your team member.
Assign Services: Link the services or tours this team member can be booked for.
Set Availability: Link to an external calendar (like Google Calendar or Outlook Calendar) that your team member already uses. This way, their availability automatically updates. Alternatively, you might be able to set specific working hours and days directly within the system.
Customise Your Booking Link: The system will generate a booking link for your team member (e.g., yourbusiness.tourismaccelerator.com.au/book/sarah-davies). You might have the option to customise a part of this to make it more memorable.
Review and Save: Take a look over everything to make sure it's just right. Click the Save or Create Page button, and you're done!
Editing an Existing Team Member Booking Page
Find Your Team Member: From the 'Team Members' page, you'll see a list of all the team members you've set up.
Click to Edit: Next to each team member's name, you'll see an Edit button or a little pencil icon. Click on that for the team member you wish to update.
Make Your Changes: The same form you used to create the page will reappear. Make any adjustments you need – update their bio, add a new service, or tweak their availability.
Save Your Updates: Once you're happy with the changes, click the Save or Update button.
Tips
Create a page for every team member.
Customise pages with a photo, a bio, and a list of the services each team member offers.
Manage individual availability by setting and updating each team member's booking slots, either manually or by syncing with their personal calendar.
Receive notifications by choosing whether booking alerts go directly to the team member or to a central administrator.
Share booking links on your website, social media, or with guests.
Keep track of bookings by monitoring which team members are getting booked and for what services.
Need help?
For further assistance, contact us at [email protected]