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Product Import

The Product Import feature allows you to upload multiple experiences to the platform simultaneously. Tourism operators can save time and effort by using a spreadsheet to add or update experience details, such as descriptions, pricing, and...

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated over 2 months ago

The Product Import feature allows you to upload multiple experiences to the platform simultaneously. Tourism operators can save time and effort by using a spreadsheet to add or update experience details, such as descriptions, pricing, and availability, all at once.

Accessing this feature

Go to Tourism Products and look for the Import Products button.

How to use it

Downloading the Template

  1. Go to Tourism Products and click Import Products.

  2. Click Download Template. This is essential. The template is a CSV file with pre-defined columns for your product information, ensuring accurate data placement during upload. A CSV (Comma Separated Values) file is a standard spreadsheet format compatible with programs like Microsoft Excel or Google Sheets.

Filling in the Template

  1. Open the downloaded template file with your favourite spreadsheet program.

  2. Complete each column with accurate product details, where each row represents a single product.

  3. Ensure accuracy in spelling, pricing, and availability dates for optimal product presentation.

  4. Do not modify column headings, as the system relies on these for accurate data mapping. For example, enter "120.00" for "Price" and "Scenic Outback Tour" for "Product Name".

  5. Save the completed file as a CSV (Comma Separated Values) file with a descriptive name like "MyTourismProducts_Import_Date.csv".

Uploading and Reviewing

  1. Return to the Import Products page and select your saved CSV file using the Choose File or Browse option.

  2. Review the data summary and confirm the import by clicking the Import or Confirm button.

  3. The system processes the import, which may take a few minutes depending on the number of products. A confirmation message appears upon completion, and you can view the updated products in your Tourism Products list.

Tips

Follow these tips for a smooth and efficient import process:

  • Start with a small batch of products to familiarise yourself with the process and ensure accuracy before importing your entire inventory.

  • Download a fresh template each time you plan a bulk import to ensure you have the correct and current column headings.

  • Maintain a backup copy of your completed spreadsheet for future reference or re-uploading.

  • Review your spreadsheet before uploading, paying close attention to product names, prices, and unique identifiers.

  • Ensure correct formatting for dates (YYYY-MM-DD) and numbers (without currency symbols unless specified).

  • Complete all mandatory fields (e.g., "Product Name") for each product to ensure a successful import.

  • After importing, enhance product appeal with compelling descriptions and high-quality images.

Need help?

For further assistance, contact us at [email protected]

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