connects your Tourism Accelerator platform with other software and services. This allows automatic information sharing, which saves time and reduces manual errors. For example, connect your booking system to automatically update customer details.
Accessing this feature
REQUIRES_DEVELOPER_INPUT
How to use it
Connecting an Integration
On the Integration Settings page, you'll see a list of available services you can connect with. Each one will usually have a little description of what it does. Find the service you want to connect (for example, "Booking System X" or "Marketing Tool Y") and click the Connect button next to its name.
This step grants permission for Tourism Accelerator and the other service to share data. You may be redirected to the service's website. Log in using your credentials for that service.
A message may appear asking you to authorise Tourism Accelerator to access your information. Read the message and click Authorise or Allow Access.
After authorisation, you may be redirected back to Tourism Accelerator to configure settings.
You might choose specific data to share (e.g., sync customer details or send new bookings) or select a specific booking calendar to connect. Choose the options that best suit your business needs. You can adjust these settings later.
After configuring settings, click Save or Activate to finalise the connection. A confirmation message will appear.
Return to this page to manage, modify, or disconnect integrations.
Integration Benefits
With integrations configured, you can:
Eliminate manual data entry.
Keep customer lists updated across platforms to ensure consistent messaging.
Trigger personalised emails based on bookings or interactions, such as pre-arrival guides or post-experience feedback requests.
Send booking revenue or expense data to your accounting software.
Combine data from various sources for a comprehensive view of business performance.
Automate repetitive tasks to focus on delivering experiences.
Tips
To maximise the benefits of integrations:
Start with one or two key integrations that significantly impact daily operations. Add more as needed.
Before connecting, define your integration goals. Identify the problem you're solving and the data you want to share.
Keep login details for the other service readily available.
Test the integration after connecting. Create a test booking to verify data flow into Tourism Accelerator.
Review integration settings periodically as your business evolves.
Connect to reputable services only. Our platform supports trusted integrations to protect your data.
Consider how integrations can improve the guest experience, from booking to post-experience follow-up.
Need help?
For further assistance, contact us at [email protected]