Experiences showcase your tours, activities, or accommodation to potential guests. By adding experiences, tourism operators can provide detailed information and accept bookings, expanding their reach and streamlining the booking process.
Accessing this feature
Go to Tourism Products > New
How to use it
Go to Tourism Products > New
In the Product Name field, enter a clear and descriptive name for your experience, such as "Sunset Kayak Tour on Sydney Harbour" or "Hunter Valley Wine Tasting Experience".
In the Product Description box, describe what makes your experience unique and why guests should book it. Include key highlights, inclusions (like morning tea or equipment hire), and special features. Use engaging language to draw them in.
Select the most appropriate category from the Category drop-down menu (e.g., Tour, Activity, Accommodation, Experience). This helps guests find your experience when browsing.
In the Location field, specify where the experience takes place or where guests should meet. Provide a specific address, landmark, or region for clarity.
In the Media section, upload high-quality images and videos that showcase your experience. Use vibrant visuals that capture the essence of your offering. Add multiple images (3-5 recommended).
In the Pricing section, enter the base price for your experience. Set pricing per person, per group, or as a flat rate. Add different price tiers (e.g., adult, child, family rates) or special add-ons as needed.
In the Duration field, specify the length of the experience (e.g., 2 hours, half-day, full-day). In the Availability section, set the dates and times when the experience is available for booking. Add specific time slots, recurring schedules, or block out unavailable dates.
In the Booking Options area, specify minimum or maximum guest numbers per booking. The Capacity field allows you to set the maximum number of participants for the experience (e.g., 10 guests per tour).
Review all details to ensure accuracy. Click the Save button.
Adding your experience unlocks several capabilities for your tourism business:
Showcase your offerings: Your experience page acts as a dedicated online brochure, highlighting the best aspects of your offering.
Accept online bookings: Guests can easily book and pay for your experience directly through your Tourism Accelerator page.
Manage availability: Track your schedule and capacity to prevent overbookings.
Reach a wider audience: Your experience is now discoverable by potential guests seeking similar offerings.
Collect payments securely: The platform handles payment processing for you and your guests.
Tips
Tips to maximise your experience listing:
Use high-resolution images and videos that capture the essence of your offering. Show smiling faces, beautiful scenery, and unique moments.
Paint a picture with your description, going beyond listing features. Describe the feeling guests will experience and the unique memories they will create. Use evocative language to draw them in.
Clearly list all inclusions in the price (e.g., "all equipment provided," "light refreshments," "expert guide"). This builds trust and avoids surprises.
Ensure accurate availability by double-checking your dates and times. An up-to-date calendar ensures guest satisfaction.
Encourage guests to leave reviews after their experience. Positive feedback attracts new bookings.
Consider the keywords guests would use when searching for an experience like yours when writing your experience name and description. This improves discoverability.
Update your experience details promptly if anything changes, such as a new meeting point, a different price, or a seasonal offering.
Need help?
For further assistance, contact us at [email protected]
