Skip to main content

Profile Management

Profile management allows you to keep your business information current on Tourism Accelerator. By maintaining an accurate profile, tourism operators build trust with potential partners and customers, leading to better connections and showcasing their...

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated over 2 months ago

How to Update Profile

βœ…

Hello there! πŸ‘‹

Keeping your business profile up-to-date on Tourism Accelerator is super important, and I'm here to show you just how easy it is. Think of your profile as your business's online handshake – it’s often the first impression other tourism operators, partners, and even potential customers get of you.

Don't worry, updating your details is a simple process, and I'll walk you through each step. Let's make sure your information is always shining bright and representing your fantastic tourism business accurately!


What This Does

This feature allows you to manage and update all the key information about your tourism business within the Tourism Accelerator platform. In simple terms, it's where you tell everyone who you are, what you do, and how they can get in touch.

Why is this so helpful for your business?

  • Stay Current: As your business grows and evolves, your details might change. This ensures your contact information, business description, and even your logo are always fresh and correct.

  • Build Trust: A complete and accurate profile shows professionalism and builds trust with potential partners and customers. They know they're looking at reliable information.

  • Better Connections: When your details are accurate, it's much easier for other businesses to connect with you for collaborations, referrals, or just general networking.

  • Showcase Your Best: You can highlight what makes your tourism business special through your description and ensure your branding (like your logo) is always visible.

Ultimately, keeping your profile updated helps you present your best self to the tourism community and beyond!


How to Get There

Getting to your profile page is a breeze! Here's how to find it:

  1. First things first, make sure you're logged into your Tourism Accelerator Launchpad. You can usually get there by going to https://launchpad.tourismaccelerator.com.au/ and entering your login details.

  2. Once you're on your Launchpad (that's your main dashboard area), look towards the top right-hand corner of your screen.

  3. You'll usually see your name or a little profile icon there. Click on that, and a dropdown menu will appear.

  4. From that menu, simply select 'My Profile' or 'Account Settings'. Both of these options will take you to the right place where you can view and edit your business information.

And just like that, you're there! Ready to make some updates?


Step-by-Step Guide

Alright, let's get into the nitty-gritty of updating your profile. It's just a few straightforward steps!

  1. Navigate to Your Profile Page: As we just discussed, go to your Launchpad, then click on your name/profile icon in the top right, and select 'My Profile' or 'Account Settings'.

  2. Find the 'Edit' Option: Once you're on your profile page, you'll see all your current business details displayed. Look for an 'Edit Profile' button, a pencil icon, or a section labelled 'Edit Information'. This is usually quite prominent. Go ahead and click it!

  3. Start Making Your Changes: Now you'll see a form with various fields that you can update. Here's a quick rundown of what you might want to adjust:

    • Business Name: Is your organisation's name exactly right?

    • Contact Person: Who should people reach out to?

    • Contact Email: Double-check this is your current, most-used email address.

    • Contact Phone Number: Ensure your phone number is correct and easily reachable.

    • Website URL: Is your website link accurate?

    • Physical Address: If you have a physical location or office, make sure the street, suburb, state, and postcode are all spot on.

    • Business Description: This is a great place to refine how you describe your tourism offering. Is it engaging and accurate?

    • Upload Your Logo: You can usually click on an existing logo or an 'Upload' button to add or change your business logo. Make sure it's a clear, high-resolution image!

    • Social Media Links: Add or update links to your Facebook, Instagram, X (Twitter), LinkedIn, or any other favourite social media platforms.

    Take your time to go through each section. If a field looks empty and you have that information, now's the perfect time to fill it in!

  4. Review Your Updates: Before you finalise anything, take a moment to look over all the changes you've made. Read through your new business description, check all the contact details, and make sure your logo looks good. A quick once-over can catch any little typos!

  5. Save Your Changes: This is a crucial step! Once you're happy with everything, scroll to the bottom of the page and click the 'Save Changes' button (or it might say 'Update Profile'). You'll usually see a little confirmation message pop up saying something like, "Your profile has been successfully updated!"

And that's it! Your profile is now fresh and updated for the world to see. Well done!


What You Can Do

With the 'Update Profile' feature, you have the power to:

  • Refresh Your Business Name: Correct any spelling errors or update to a new trading name.

  • Keep Contact Details Current: Change your primary contact person, email address, or phone number.

  • Update Your Physical Address: Amend your street address, suburb, state, and postcode.

  • Showcase Your Branding: Upload a new, high-quality business logo or update an existing one.

  • Refine Your Business Description: Edit the text that tells others about your tourism offering to make it more compelling and accurate.

  • Manage Your Online Presence: Add, remove, or update links to your various social media profiles.

  • Ensure Data Accuracy: Double-check all fields to ensure every piece of information is correct.


Tips to Get the Most Out of This

To really make your profile shine and ensure it works hard for your tourism business, here are a few friendly tips:

  • Review Regularly: Make it a habit to check your profile at least once every six months, or whenever there's a significant change in your business (like a new website or phone number).

  • Be Thorough: Fill out every single field you can! A complete profile looks more professional and provides more ways for others to connect with you.

  • Use High-Quality Assets: When uploading your logo, make sure it's a clear, professional image. This reflects positively on your brand.

  • Craft a Compelling Description: Your business description is your chance to tell your story. Keep it concise, engaging, and highlight your unique selling points. What makes your tourism business special?

  • Consistency is Key: Ensure the information on your Tourism Accelerator profile matches what you have on your website, social media, and other listings. This consistency builds credibility.

  • Think Like a Partner: Imagine another tourism operator looking at your profile. What information would they need or want to know to consider partnering with you? Make it easy for them!


Need More Help?

If you've followed these steps and find yourself a little stuck, or if you have any questions at all, please don't hesitate to reach out! That's what we're here for.

Our friendly support team is always ready and happy to help you navigate the Tourism Accelerator platform.

You can easily get in touch with us by:

  • Clicking on the 'Support' or 'Help' button usually found in the bottom corner of your screen for live chat assistance.

  • Sending us an email at [email protected].

We're here to make your experience

Did this answer your question?