defines the physical location and geographical coordinates for each experience. This ensures accurate mapping and enhances search engine visibility, helping guests easily find your experiences. Correct location data improves user experience by providing clear information about where an activity starts, increasing booking confidence.
Accessing this feature
To manage the location settings for your experiences:
Go to Experiences.
Choose the specific experience you want to edit from your experience list.
Within the experience’s detailed view, click on the Location tab.
How to use it
Follow these steps to configure and manage experience location settings:
Navigate to the Experience: From your experience list, select the experience requiring location configuration. This action will open the experience’s comprehensive details page.
Access the Location Tab: Locate and click on the "Location" tab. This section is specifically designed for all geographical data entry and management.
Enter Primary Address: In the specified fields, enter the complete physical street address where your experience is primarily located or starts. Begin typing the address, and the system will suggest matching locations. Select the most accurate option to auto-fill address components. This makes sure consistency and reduces manual entry errors.
Verify and Adjust Geographical Coordinates: Once an address is entered, the system will automatically attempt to plot it on an interactive map, displaying the corresponding latitude and longitude coordinates. Review the pin's placement on the map. If the automatic placement is not entirely accurate (e.g., for large venues, specific entrances, or remote locations), you can manually drag the pin to the exact spot. Alternatively, you can manually enter or refine the latitude and longitude values in their respective fields if you have precise coordinates from an external source.
Define a Specific Meeting Point (Optional): For experiences where the guest meeting point differs from the primary experience location (e.g., a tour meeting at a landmark different from your office address), use the "Meeting Point" section. Enter the specific address or descriptive location for the meeting point. Similar to the primary address, the system will plot this on the map, allowing for verification and adjustment of its coordinates. Provide clear instructions for the meeting point in the dedicated text field. This should include details such as "Meet at the main entrance," "Look for the guide with a red umbrella," or "Inside the visitor centre."
Set Operation Area (Optional): For mobile services, delivery experiences, or experiences covering a defined region, you may have the option to specify an operation radius or a service area. Use the provided tools (e.g., radius slider, polygon drawing) to accurately define the geographical scope of your experience's availability. This helps guests in understanding if your experience serves their location.
Review and Save Changes: After entering all relevant location data, review the addresses, coordinates, and meeting point details for accuracy. Confirm that the map displays the intended locations correctly. Click the Save button to apply your updates.
Preview Customer View: It is highly recommended to preview your experience listing from a guest's perspective to make sure the location information is presented clearly and accurately, and that the map functionality operates as expected.
Tips
Always Use Exact Addresses: Enter the most precise and complete street address available. Avoid abbreviations unless they are universally recognised. This minimises ambiguity for both Tourism Accelerator Launchpad and your guests.
Verify Coordinates Manually: After entering an address, always review the automatically generated map pin. For unique or less common locations, manually adjust the pin to the exact spot to make sure absolute accuracy. This is crucial for precise guest navigation.
Clearly Define Meeting Points: If your experience involves a meeting point separate from the main location, provide exceptionally clear instructions. Include landmarks, specific building entrances, or easily identifiable features.
Regularly Review Location Data: Periodically check and update your experience location settings. Changes in venue, access points, or local infrastructure may necessitate updates to make sure information remains current and accurate.
Consider Accessibility: When defining meeting points or primary locations, consider the accessibility for all potential guests, including those with mobility challenges. Provide relevant notes if applicable.
Synchronise Data Across Platforms: If your experience is listed on multiple booking platforms, make sure that location data is consistent and synchronised across all channels to prevent guest confusion.
Use the Map Preview: Always use the map preview functionality to visualise how your location data will appear to guests. This helps identify any discrepancies or areas for improvement in clarity.
Provide Local Context: Where appropriate, add brief, helpful notes to the location description, such as "Parking available nearby" or "Nearest public transport is [Station Name]".
Need help?
For further assistance, contact us at [email protected].