Seasonal availability rules let you control when an experience is discoverable and bookable. This helps manage operational capacity and accommodate seasonal demand, ensuring accurate availability for guests, such as only offering a whale watching tour during migration season.
Accessing this feature
To manage seasonal availability for an experience:
Go to Experiences.
Locate the specific experience you want to edit and click on its name to open the experience detail page.
Within the experience detail page, select the Availability tab.
Click on the Seasonal Rules sub-tab to access the seasonal availability configuration interface.
How to use it
Follow these steps to establish and manage your experience's seasonal availability rules:
Go to Seasonal Rules
Open the specific experience and go to the Availability tab, then the Seasonal Rules sub-tab.
Create a New Seasonal Rule
Click the Add Experience button.
A configuration panel appears, letting you define the parameters of your new seasonal rule.
Define Rule Name
Provide a name for the season (e.g., "Summer Peak Season 2024", "Winter Off-Peak", "School Holidays"). This name helps you identify the rule later.
Set Date Range
Start Date and End Date: Specify the calendar dates for the season.
Recurring Annually: Toggle this option if the season repeats every year on the same dates (e.g., "Available every December 1st to February 28th"). If this is enabled, the rule applies annually without needing updates each year.
Configure Availability Status
Available: Select this option if the experience should be bookable during this defined season.
Unavailable: Select this option if the experience should not be bookable during this defined season. This is useful for planned closures or maintenance periods.
Specify Days of the Week
Within the defined season, you can refine availability by selecting specific days of the week. For example, a rule might make an experience available only on weekdays during a particular season. Deselect any day the experience should be unavailable within this seasonal window.
Set Priority (for overlapping rules)
If you anticipate multiple seasonal rules potentially overlapping (e.g., a general "Summer" rule and a specific "Public Holiday" rule within that summer), assign a priority level. Rules with a higher priority number override rules with a lower priority number in cases of conflict.
Add Additional Overrides (Optional)
Depending on your experience setup, you may have options to apply specific pricing or inventory adjustments unique to this seasonal rule. Configure these as required.
Save the Rule
Once all parameters are set, click Save.
The new rule appears in your list of seasonal availability rules.
Review
Review all configured rules to ensure they accurately reflect your intended availability.
Tips
Plan your entire year's operational calendar and identify all key seasons, holidays, and closure periods in advance.
Use names for your seasonal rules (e.g., "Peak Summer 2025", "Winter Closure", "Easter Holidays") to improve clarity.
Review your seasonal rules regularly, especially before new seasons begin.
Consolidate rules where possible. If an experience is consistently unavailable for a certain period each year, a single recurring "Unavailable" rule is more efficient.
After modifying seasonal rules, verify their effect on your live booking interface. Test various date ranges to confirm availability.
Ensure your seasonal availability rules are aligned with your capacity and resources.
Factor in any booking lead times or cut-off periods that might interact with your seasonal availability.
For complex scenarios with multiple overlapping rules, use the priority setting to ensure the correct rule takes precedence.
Need help?
For further assistance, contact us at [email protected]