provides administrators and managers with insights into team member engagement on the Tourism Accelerator platform. Tourism operators can use these reports to optimise team performance, identify training needs, and improve resource allocation, leading to increased productivity and refined content strategies.
Accessing this feature
Log in to your Tourism Accelerator account.
Navigate to the main dashboard.
Click on Admin Settings in the left-hand navigation pane.
Select Team Activity Reports from the Admin Settings menu.
Alternatively, you can directly access the reports here: Team Activity Reports
How to use it
Using Team Activity Reports involves several steps to filter, view, and interpret the data effectively:
Navigate to the Reports Dashboard
Upon accessing the Team Activity Reports, you will be presented with an overview dashboard. This initial view provides a high-level summary of recent team activity across the platform.
Select Your Reporting Period
Use the date range selector, located at the top of the report interface. You can choose from pre-defined options such as 'Today', 'Last 7 Days', 'Last 30 Days', 'This Month', or 'Last Month'. For specific analysis, select 'Custom Range' to define your precise start and end dates, allowing for focused investigation into particular periods.
Apply Filters for Specific Insights
To refine your report and gain targeted insights, apply relevant filters:
Team Member: Select one or multiple specific team members from the dropdown list to view their individual activity. This is useful for performance reviews or individual support.
Team/Group: If your organisation uses team grouping, you can filter activity by specific teams or departments to compare group performance.
Activity Type: Filter by specific actions, such as 'Logins', 'Content Views', 'Resource Downloads', 'Task Submissions', 'Quiz Completions', or 'Module Progress'. This helps in understanding what types of interactions are most common.
Module/Course: Focus on activity within a particular learning module, course, or resource section on the platform. This helps assess engagement with specific content.
Interpret the Overview Visualisations
The dashboard displays key metrics through intuitive charts and graphs. These visualisations provide a quick understanding of trends and overall engagement:
Total Logins: Shows the cumulative number of times team members have accessed the platform within the selected period, indicating overall platform reach.
Active Users: Identifies the unique number of team members who have performed at least one action, providing a measure of active engagement.
Top Activities: Highlights the most frequently performed actions, viewed content, or downloaded resources, indicating areas of high interest or use.
Engagement Trends: Visualises activity levels over time (e.g., daily or weekly), helping to identify peak use times, periods of inactivity, or the impact of new content releases.
Review Detailed Activity Logs
Below the visualisations, a comprehensive table provides a detailed breakdown of each individual action performed by team members. This log includes:
Timestamp: The exact date and time the activity occurred, ensuring precise tracking.
Team Member: The name of the user who performed the action.
Activity Description: A detailed explanation of the action (e.g., "Viewed article 'Sustainable Tourism Practices'", "Downloaded 'Marketing Plan Template.pdf'", "Submitted 'Week 3 Assignment'", "Completed 'Onboarding Module'").
Module/Resource: The specific part of the platform (e.g., course, article, tool) related to the activity.
Export Report Data
For further offline analysis, integration with other reporting tools, or for record-keeping purposes, locate the Export button, usually found at the top right of the report interface. You can export the data in formats such as CSV (Comma Separated Values) or PDF. CSV exports are ideal for detailed data manipulation in spreadsheet software, while PDF exports provide a static, easily shareable summary of the report.
Tips
Regularly review team activity reports to identify trends and patterns in platform use.
Use filters to focus on specific team members, activities, or modules to gain targeted insights.
Export report data for further analysis and integration with other reporting tools.
Need help?
For further assistance, contact us at [email protected]