allow program participants to communicate, share ideas, and ask questions. This fosters a strong community and ensures program-related knowledge is accessible, helping tourism operators improve program engagement and participant satisfaction.
Accessing this feature
To go to the Program Discussion Forums:
Go to Programs.
Choose the specific program you want to access by clicking on its title or 'View Program'.
Within the program's interface, locate and click on Discussion Forum in the program sub-menu.
How to use it
Use the Program Discussion Forums to streamline communication and enhance collaboration within your program.
View Existing Discussions
Upon accessing the forum, you will see a list of current discussion topics. Each topic displays its title, the user who initiated it, the number of replies, and the date of the last activity. Click on a topic title to view the full conversation thread.
Create a New Discussion Topic
Click the 'New Topic' button, typically located at the top or bottom of the discussion list.
Enter a clear and concise 'Subject' for your discussion. This helps other participants quickly understand the topic.
Compose your message in the provided text editor. You can format text, add links, and embed media as needed.
Attach relevant files or documents by clicking the 'Attach File' icon and selecting the file from your device.
Click 'Post Topic' to publish your discussion.
Reply to a Discussion
Open the discussion thread you want to contribute to.
Scroll to the bottom of the thread or locate the 'Reply' button.
Type your response in the text editor.
Click 'Post Reply' to add your contribution to the conversation.
Edit or Delete Your Posts
Locate your specific post within a discussion thread.
Click the 'Edit' icon (often represented by a pencil) to modify your content.
Make your changes and click Save.
To delete your post, click the 'Delete' icon (often a rubbish bin).
Confirm your action when prompted.
Note: Deleting a post is permanent and cannot be undone.
Subscribe to Topics
To receive notifications for new replies within a specific discussion thread, open the thread and click the 'Subscribe' button, usually found near the topic title. To manage your subscriptions, go to your profile settings or the forum's notification preferences.
Search Discussions
Use the search bar, typically located at the top of the forum page, to find specific topics or posts. Enter keywords, author names, or phrases to filter results and quickly locate relevant information.
Tips
Be Specific with Subject Lines: When creating a new topic, use a clear, descriptive subject line that accurately reflects the content of your post. This helps other participants quickly identify relevant discussions and improves searchability.
Keep Posts Concise and Focused: While providing sufficient detail, strive for brevity. Break down complex ideas into digestible paragraphs and use bullet points or numbered lists to improve readability.
Engage Respectfully and Constructively: Maintain a professional and supportive tone in all interactions. Offer constructive feedback, respect diverse perspectives, and contribute to a positive learning environment.
Use Search Before Posting: Before initiating a new discussion, use the search function to check if the topic has already been addressed. This helps prevent duplicate questions and keeps the forum organised.
Respond Promptly and Thoughtfully: If you have expertise on a topic or can offer assistance, provide timely and considered responses. Active participation enriches the collective knowledge base.
Share Relevant Resources: If you encounter external articles, tools, or insights that complement a discussion, share them with the community. Attach files directly to your posts where appropriate.
Manage Your Notifications: Customise your notification settings to ensure you receive updates that are most relevant to your program engagement, balancing staying informed with avoiding information overload.
Need help?
For further assistance, contact us at [email protected]