Skip to main content

Contact Section

Overview

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated over 2 months ago

Contact Section

Overview

The Contact section makes it easy for visitors to get in touch with you. Display your contact information and optionally include a contact form for direct inquiries.

What's Included

  • Email Address: Clickable email link

  • Phone Number: Clickable phone link

  • Physical Address: Your business location

  • Contact Form: Optional form for inquiries

  • Action Buttons: Quick action buttons (Email, Call, Visit Website)

Configuration Options

Contact Information Display

  • Show Email: Toggle email display

  • Show Phone: Toggle phone number display

  • Show Address: Toggle physical address display

  • Show Social: Toggle social media links

Contact Form

  • Show Contact Form: Enable/disable contact form

  • Contact Form Email: Custom email for form submissions (defaults to organisation email)

Information Sources

Contact information is pulled from:

  • Organisation email

  • Organisation phone

  • Organisation address, city, state, country

  • Organisation website

Best Practices

  1. Keep it Updated: Ensure all contact information is current

  2. Multiple Options: Provide email, phone, and address

  3. Quick Actions: Use action buttons for easy contact

  4. Response Time: Set expectations for response times

  5. Business Hours: Consider adding business hours if relevant

Contact Form

When to Use

  • Collect structured inquiries

  • Filter spam with form validation

  • Gather specific information before contact

Form Fields

The contact form includes:

  • Name (required)

  • Email (required)

  • Message (required)

  • Optional: Phone, Subject

Form Submissions

  • Sent to your organisation email (or custom email if set)

  • Include sender information

  • Timestamp and source tracking

Action Buttons

Email Button

  • Opens default email client

  • Pre-fills your email address

  • Subject line can be customised

Call Button

  • Clickable phone link

  • Works on mobile devices

  • Opens phone dialer

Visit Website Button

  • Links to your main website

  • Opens in new tab

  • Only shown if website URL is set

Layout

The Contact section uses a 2-column layout:

  • Left Column: Contact information cards

  • Right Column: Action buttons

On mobile devices, it stacks vertically for better usability.

Troubleshooting

Contact information not showing?

  • Ensure information is set in Organisation Settings

  • Check that display toggles are enabled

  • Verify the Contact section is enabled

Contact form not working?

  • Ensure "Show Contact Form" is enabled

  • Verify email address is set (organisation or custom)

  • Check email delivery settings

Buttons not clickable?

  • Verify contact information is properly formatted

  • Check that email/phone/website URLs are valid

  • Ensure links are not blocked by browser settings

Privacy Considerations

  • Only display information you're comfortable sharing publicly

  • Consider using a contact form instead of direct email for privacy

  • Be mindful of GDPR/privacy regulations in your region

Did this answer your question?