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Contact Section

Overview

Written by Hayden Zammit Meaney

Contact Section

Overview

The Contact section makes it easy for visitors to get in touch with you. Display your contact information and optionally include a contact form for direct inquiries.

What's Included

  • Email Address: Clickable email link

  • Phone Number: Clickable phone link

  • Physical Address: Your business location

  • Contact Form: Optional form for inquiries

  • Action Buttons: Quick action buttons (Email, Call, Visit Website)

Configuration Options

Contact Information Display

  • Show Email: Toggle email display

  • Show Phone: Toggle phone number display

  • Show Address: Toggle physical address display

  • Show Social: Toggle social media links

Contact Form

  • Show Contact Form: Enable/disable contact form

  • Contact Form Email: Custom email for form submissions (defaults to organisation email)

Information Sources

Contact information is pulled from:

  • Organisation email

  • Organisation phone

  • Organisation address, city, state, country

  • Organisation website

Best Practices

  1. Keep it Updated: Ensure all contact information is current

  2. Multiple Options: Provide email, phone, and address

  3. Quick Actions: Use action buttons for easy contact

  4. Response Time: Set expectations for response times

  5. Business Hours: Consider adding business hours if relevant

Contact Form

When to Use

  • Collect structured inquiries

  • Filter spam with form validation

  • Gather specific information before contact

Form Fields

The contact form includes:

  • Name (required)

  • Email (required)

  • Message (required)

  • Optional: Phone, Subject

Form Submissions

  • Sent to your organisation email (or custom email if set)

  • Include sender information

  • Timestamp and source tracking

Action Buttons

Email Button

  • Opens default email client

  • Pre-fills your email address

  • Subject line can be customised

Call Button

  • Clickable phone link

  • Works on mobile devices

  • Opens phone dialer

Visit Website Button

  • Links to your main website

  • Opens in new tab

  • Only shown if website URL is set

Layout

The Contact section uses a 2-column layout:

  • Left Column: Contact information cards

  • Right Column: Action buttons

On mobile devices, it stacks vertically for better usability.

Troubleshooting

Contact information not showing?

  • Ensure information is set in Organisation Settings

  • Check that display toggles are enabled

  • Verify the Contact section is enabled

Contact form not working?

  • Ensure "Show Contact Form" is enabled

  • Verify email address is set (organisation or custom)

  • Check email delivery settings

Buttons not clickable?

  • Verify contact information is properly formatted

  • Check that email/phone/website URLs are valid

  • Ensure links are not blocked by browser settings

Privacy Considerations

  • Only display information you're comfortable sharing publicly

  • Consider using a contact form instead of direct email for privacy

  • Be mindful of GDPR/privacy regulations in your region

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