Accepting Job Assignments
When a tourism operator needs your skills, they'll send you a job assignment offer. This guide explains how to review these offers and accept the ones that work for you.
How Assignment Offers Work
When an operator wants to book you for work, you'll receive an assignment offer. This offer includes all the details you need to decide whether the job is right for you.
Receiving Assignment Notifications
You'll be notified of new assignment offers through:
Email notifications — Sent to your registered email address
In-app notifications — Visible when you sign in to the portal
SMS alerts — If you've enabled text message notifications
We recommend responding to offers promptly, as operators often need to confirm their staffing quickly.
Reviewing an Assignment Offer
Sign in to your Contractor Portal at
/contractorLook for the Pending Assignments section on your dashboard
Click on an assignment to view the full details
What You'll See in an Offer
Each assignment offer includes:
Detail | Description |
Operator Name | The tourism business requesting your services |
Assignment Type | The kind of work required (e.g., tour guide, event staff) |
Date and Time | When the work takes place |
Duration | Expected length of the assignment |
Location | Where you'll be working |
Rate | Your pay rate for this assignment |
Special Requirements | Any specific skills, attire, or equipment needed |
Additional Notes | Extra information from the operator |
Accepting an Assignment
Once you've reviewed the details and decided to take the job:
Click the Accept Assignment button
Review the confirmation summary
Click Confirm to finalise your acceptance
You'll receive a confirmation email with all the assignment details. The assignment will now appear in your Upcoming Assignments section on your dashboard.
What Happens After You Accept
Once you've accepted an assignment:
The operator is notified immediately
The assignment is confirmed in your schedule
You may receive additional information from the operator
The time is automatically blocked in your availability calendar
Before You Accept, Consider
Take a moment to check:
Your availability — Are you genuinely free during the entire assignment time?
Travel requirements — Can you get to the location on time?
Qualifications — Do you have any certifications or equipment the assignment requires?
Other commitments — Have you checked for conflicts with other bookings?
Accepting Multiple Assignments
You can accept multiple assignments as long as they don't overlap. The system will alert you if you try to accept an assignment that conflicts with an existing commitment.
Time-Sensitive Offers
Some assignment offers have an expiry time. If the operator needs to confirm their team quickly, you'll see a countdown showing how long you have to respond. After this time, the offer may be withdrawn and sent to another contractor.
Questions About an Assignment?
If you need more information before accepting:
Use the Ask a Question option on the assignment details page
Your message will be sent directly to the operator
Wait for their response before making your decision
This keeps all communication in one place and ensures you have the information you need to make an informed decision.
Managing Your Accepted Assignments
After accepting, you can view all your upcoming work:
Navigate to
/contractorYour accepted assignments appear in the Upcoming Assignments section
Click any assignment to view full details or get directions to the location