Welcome to Launchpad
Welcome to Launchpad, your all-in-one platform for managing and growing your tourism business. Whether you're running tours, managing accommodation, or offering unique experiences, Launchpad gives you the tools to succeed.
What is Launchpad?
Launchpad is a business management platform built specifically for Australian tourism operators. It brings together everything you need to run your business:
Business profile — showcase who you are and what you offer
Products and experiences — manage what you sell
Customer relationships — keep track of clients and contacts
Bookings and events — handle reservations and registrations
Marketing tools — reach more customers
Learning and development — grow your skills
Analytics and insights — understand your performance
Getting to your Dashboard
When you sign in, you'll land on your Dashboard. This is your home base — a snapshot of your business at a glance.
From here, you can:
See recent activity and important updates
Access quick actions for common tasks
Navigate to any part of Launchpad using the menu
Finding your way around
Launchpad uses a simple navigation system:
Main menu — the icons on the left side of your screen
Hub navigation — sections within each main area
Page tabs — for pages with multiple sections
Don't worry if it feels like a lot at first. Start with setting up your business profile, and explore from there.
What's next?
Ready to get started? Here's what we recommend:
Set up your business profile — add your details, logo, and description
Add your first product — create something you can sell
Explore the dashboard — familiarise yourself with your home base
Need a hand?
We're here to help. Use the chat button in the bottom corner of your screen to reach our support team, or browse these help articles anytime.
Welcome aboard — we're excited to have you on Launchpad!