Event Attendee List
Your attendee list shows everyone who has registered for your event. Use it to see who's coming, track check-ins, and communicate with registrants.
Accessing the attendee list
Go to Events Management
Find and click on your event
The attendee list is on the main event page
Or click Registrations or Attendees tab
Understanding the list
Registration status
Each registration shows its status:
Confirmed — registration complete, payment received (if applicable)
Pending Approval — waiting for your approval (if approval required)
Pending Payment — started checkout but payment incomplete
Waitlisted — on the waitlist (event at capacity)
Checked In — arrived at the event
Cancelled — cancelled their registration
Information displayed
For each attendee you'll see:
Name — registrant's full name
Email — contact email address
Ticket Type — which ticket they purchased
Status — registration status
Date — when they registered
Check-in — check-in status and time
Filtering and searching
Search
Find specific attendees:
Use the search box
Search by name, email, or ticket number
Results filter as you type
Filters
Narrow down the list:
Status — show only confirmed, pending, etc.
Ticket Type — filter by ticket category
Check-in Status — checked in or not yet
Date Range — registrations from specific dates
Sorting
Order the list by:
Registration date (newest/oldest)
Name (A-Z or Z-A)
Check-in time
Ticket type
Managing individual registrations
View details
Click on any registration to see:
Full contact details
Answers to custom questions
Payment information
Order history
Check-in status and time
Update registration
You can modify registrations:
Click on the registration
Edit details as needed
Save changes
Common updates:
Correct spelling of names
Update contact details
Add notes
Cancel registration
To cancel someone's registration:
Open their registration
Click Cancel Registration
Choose whether to issue a refund
Confirm cancellation
They'll receive a cancellation email
Resend confirmation
If someone needs their ticket resent:
Open their registration
Click Resend Confirmation
A new confirmation email is sent
The QR code remains the same
Approval workflow
If your event requires approval:
Reviewing pending registrations
Filter by Pending Approval status
Click on a registration
Review their details and question answers
Click Approve or Decline
Bulk approval
For multiple registrations:
Select the registrations you want to approve
Click Bulk Actions
Choose Approve Selected
Confirm the action
Declining registrations
When declining:
You can include a reason (optional)
The registrant receives a notification
If they paid, initiate a refund
Adding attendees manually
Need to register someone yourself?
Click Add Registration or Add Attendee
Enter their details:
- Name - Email - Ticket type
Complete any custom questions
Choose payment handling:
- Mark as paid (cash/invoice) - Send payment link - Free registration
Save the registration
VIP and complimentary tickets
For guests who don't pay:
Add them manually
Select "Complimentary" or mark as paid
Add a note explaining why (for your records)
Group registrations
When one person registers multiple attendees:
Viewing group bookings
The primary registrant shows the total group
Individual attendees are listed separately
All are linked to the same order
Managing groups
Check in individuals separately
Contact goes to the primary registrant
Cancellations can be individual or whole group
Check-in from the list
You can check people in directly from the attendee list:
Find the attendee
Click the Check In button or icon
Confirm the check-in
Status updates immediately
This is useful for:
Walk-up registrations
Attendees without tickets
Manual backup when scanner issues occur
Attendee communications
Email all attendees
From the attendee list, click Email Attendees
Choose recipients:
- All registrants - Only confirmed - Only checked in - Custom selection
Compose your message
Send
Export for other tools
Need to email through your own system?
Export the attendee list
Import into your email tool
Send from there
See Exporting Event Data for details.
Real-time updates
The attendee list updates in real-time:
New registrations appear automatically
Check-ins show as they happen
Status changes reflect immediately
No need to refresh the page
Tips for managing attendees
Check regularly — monitor registrations leading up to the event
Follow up on pending — remind people to complete payment
Export before the event — have a backup attendee list
Note special requests — add notes for accessibility needs, etc.
Clean up after — update statuses post-event
Your attendee list is your single source of truth — keep it updated and refer to it often.