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Course Discussion Forums

Connect with fellow learners and share experiences in program discussions

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated today

Course Discussion Forums

Learning is better together. Discussion forums connect you with fellow tourism operators, letting you share experiences, ask questions, and learn from each other.

Accessing discussions

Finding the forum

  • Go to Learning from the main menu

  • Open your enrolled program

  • Click on the Discussions or Community tab

  • Browse existing conversations or start your own

Forum availability

Not all programs have forums. Check your program for:

  • Discussion tab in the navigation

  • Community section on the program page

  • Forum links within lessons

Using the forum

Browsing discussions

View existing conversations:

  • Open the Discussions tab

  • See recent posts and topics

  • Click any discussion to read more

  • Sort by recent, popular, or unanswered

Starting a new discussion

Share your thoughts or questions:

  • Click New Discussion or Start Topic

  • Choose a category if available

  • Write a clear, descriptive title

  • Add your message in the body

  • Click Post or Submit

Replying to discussions

Join existing conversations:

  • Open the discussion you want to join

  • Read previous responses

  • Click Reply or scroll to the response box

  • Write your response

  • Click Post

Discussion best practices

Asking questions

Do:

  • Be specific about your question

  • Include relevant context

  • Search for existing answers first

  • Thank people who help

Example of a good question:

"I'm implementing the marketing strategies from Module 3 for my walking tour business. Has anyone tried the social media scheduling approach? What tools worked best for you?"

Sharing experiences

Do:

  • Be honest about what worked and didn't

  • Include specific examples

  • Offer actionable insights

  • Celebrate others' successes

Example of helpful sharing:

"Just wanted to share that implementing the customer follow-up system from Lesson 5 increased our review response rate by 40%. Happy to share the email template I customised if anyone's interested."

Being a good community member

  • Be respectful and supportive

  • Keep discussions relevant to the topic

  • Avoid promotional content

  • Report inappropriate behaviour

Types of discussions

Lesson-specific discussions

Linked to particular content:

  • Ask questions about specific lessons

  • Share how you applied the learning

  • Discuss challenges with the material

  • Help others who are stuck

General program discussions

Broader conversations:

  • Networking with fellow learners

  • Industry trends and news

  • General questions about the topic

  • Sharing resources and ideas

Introductions

Get to know your cohort:

  • Introduce yourself and your business

  • Share your learning goals

  • Connect with similar operators

  • Build your network

Success stories

Celebrate achievements:

  • Share what you've implemented

  • Describe the results you've seen

  • Inspire other learners

  • Acknowledge helpful community members

Engaging with instructors

Instructor participation

Instructors may:

  • Answer questions in forums

  • Provide additional insights

  • Highlight great discussions

  • Offer feedback on ideas

Getting instructor attention

  • Ask clear, specific questions

  • Be patient for responses

  • Check if there are dedicated Q&A times

  • Use any "Ask the Instructor" features

Notifications

Staying updated

Manage your notifications:

  • Look for notification settings in the forum

  • Choose to be notified of:

- Replies to your posts - New discussions in topics you follow - Instructor responses

  • Receive updates via email or in-platform

Following discussions

Track conversations you're interested in:

  • Click Follow or Watch on a discussion

  • Get notified of new replies

  • Easily find followed discussions later

Privacy and guidelines

Community guidelines

Most forums have rules:

  • Be respectful to all participants

  • Keep content relevant and appropriate

  • Don't share private business information

  • No spam or excessive self-promotion

Your privacy

Consider what you share:

  • Use general examples rather than specific client details

  • Don't share sensitive business data

  • Be mindful of competitive information

  • You control what personal info you reveal

Troubleshooting

Can't post to forum

  • Check your enrolment is active

  • Verify your email if required

  • Review community guidelines

  • Contact support if blocked unexpectedly

Not seeing discussions

  • Refresh the page

  • Check if you've completed required lessons

  • Verify forum is enabled for your program

  • Contact support if issues persist

Inappropriate content

If you see concerning posts:

  • Don't engage with the content

  • Use the Report button

  • Contact support if urgent

  • Let the community team handle it

The best insights often come from your peers — join the conversation and grow together.

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