Brand Guidelines
Your brand is more than a logo — it's how people experience and remember your business. Consistent branding builds recognition and trust. Launchpad helps you define and maintain your brand standards.
What are brand guidelines?
Brand guidelines are rules for how your brand looks, sounds, and feels across all touchpoints:
Visual identity — logos, colours, fonts, imagery
Voice and tone — how you communicate
Messaging — what you say about yourself
Application — how to use these elements
Why consistency matters
Recognition — people remember consistent brands
Trust — professionalism builds confidence
Efficiency — clear guidelines speed up content creation
Clarity — everyone knows what's on-brand
Accessing your brand guidelines
Go to Marketing from the main menu
Click Brand Voice or navigate to Brand Voice
View and edit your brand settings
Visual identity
Logo
Your logo usage rules:
Primary logo
Full colour version for most uses
Preferred placement and sizing
Logo variations
White/reversed for dark backgrounds
Black for single-colour applications
Horizontal and stacked versions
Clear space
Minimum space around logo
Never crowd with other elements
Minimum size
Smallest size for readability
Different for print and digital
Logo don'ts
Don't stretch or distort
Don't change colours
Don't add effects (shadows, outlines)
Don't place on busy backgrounds
Colour palette
Your brand colours:
Primary colours
Main brand colour(s)
Used most frequently
Hex codes, RGB, and CMYK values
Secondary colours
Supporting colours
Used for accents and variety
Neutral colours
Backgrounds and text
Typically blacks, whites, greys
Colour usage
When to use each colour
Colour combinations that work
Accessibility considerations
Typography
Your brand fonts:
Heading font
Name and style
Where to use
Web and print versions
Body font
Name and style
Paragraph text and details
Alternative fonts
System fonts when custom unavailable
Email-safe options
Typography rules
Minimum sizes
Line spacing
Heading hierarchy
Imagery
Photography and visual style:
Photography style
Mood and feel
Lighting preferences
Subject focus
Colour treatment
Image guidelines
Quality standards
Composition preferences
People and model requirements
What to avoid
Voice and tone
Brand voice
How your brand communicates:
Voice characteristics
Professional yet approachable
Knowledgeable but not condescending
Warm and welcoming
Authentic and genuine
Tone variations
Social media: casual and friendly
Website: informative and inviting
Emails: personal and helpful
Formal documents: professional
Writing style
Language preferences:
Australian English
Colour, not color
Organise, not organize
Centre, not center
Licence (noun), license (verb)
Grammar and punctuation
Oxford comma usage
Capitalisation rules
Number formatting
Date and time formats
Words to use
Experience (not activity)
Guest (not customer)
Journey (not trip)
Discover (not find)
Words to avoid
Cheap (use affordable)
Tourist trap
Boring
Basic
Messaging
Brand story
Your narrative:
Who you are
What you do
Why you do it
What makes you different
Key messages
Core points to communicate:
Your unique experience
Your commitment to quality
Your connection to place
Your guest focus
Tagline
If applicable:
Your brand tagline
When and how to use it
Variations if any
Value proposition
What you offer:
The primary benefit
Supporting benefits
Proof points
Application guidelines
Marketing materials
How to apply brand to:
Brochures and flyers
Social media posts
Email campaigns
Website pages
Advertising
Signage
For physical spaces:
Exterior signage
Interior wayfinding
Vehicle branding
Event displays
Digital presence
Online applications:
Website design
Social media profiles
Email signatures
Digital advertising
Partnerships
Co-branding guidelines:
Partner logo placement
Joint marketing rules
What's allowed and not
Maintaining brand consistency
Brand review
Regularly check:
Marketing materials in use
Partner applications
Staff communications
Third-party listings
Common issues
Watch for:
Outdated logos
Wrong colours
Off-brand photography
Inconsistent messaging
Poor quality applications
Brand governance
Who's responsible:
Final approval authority
Asset distribution
Partner compliance
Regular audits
Sharing guidelines
With team members
Ensure staff understand:
Where to find brand assets
How to use templates
Who to ask for help
What needs approval
With partners
Provide partners with:
Logo files
Usage guidelines
Approved imagery
Messaging points
With suppliers
Give designers and printers:
Complete brand files
Colour specifications
Font files
Example applications
Updating your brand
When to review:
Annually for minor updates
Major milestones
Significant business changes
Market repositioning
How to update:
Document proposed changes
Get stakeholder input
Update all materials
Communicate changes
Archive old assets
Consistent branding builds recognition and trust — make every touchpoint count.
