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Listing Your Business in the Marketplace

Step-by-step guide to creating your business listing and getting discovered by visitors and fellow operators.

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated today

Listing Your Business in the Marketplace

Getting your business listed in the Tourism Accelerator Marketplace is your first step towards greater visibility and valuable connections. This guide walks you through the process from start to finish.

Before You Begin

To create a listing, you'll need:

  • An active Tourism Accelerator account

  • Your business details (ABN, contact information, address)

  • A clear description of your services

  • High-quality photos of your business (recommended)

  • Your operating hours and seasonal availability

Creating Your Listing

Step 1: Access the Marketplace

  • Log in to your Tourism Accelerator account

  • Navigate to /marketplace

  • Click the "List Your Business" button in the top right corner

Step 2: Choose Your Business Category

Select the primary category that best describes your operation:

  • Accommodation – Hotels, motels, B&Bs, holiday rentals, caravan parks

  • Tours & Experiences – Guided tours, adventure activities, cultural experiences

  • Food & Dining – Restaurants, cafes, wineries, food producers

  • Attractions – Museums, galleries, natural attractions, theme parks

  • Services – Transport, equipment hire, travel agents

  • Events – Venues, event organisers, entertainment

You can select additional secondary categories later to ensure you appear in relevant searches.

Step 3: Enter Your Business Details

Complete the following information:

Basic Information

  • Business name (as you want it displayed)

  • Business description (up to 500 words)

  • Physical address

  • Contact phone number

  • Email address

  • Website URL (if applicable)

Operating Details

  • Operating hours

  • Seasonal availability

  • Booking requirements

  • Price range indicator

Step 4: Add Your Photos

Photos make a significant difference to your listing's appeal. We recommend:

  • Hero image – Your main photo that appears in search results (minimum 1200x800 pixels)

  • Gallery images – 5-10 additional photos showcasing different aspects of your business

  • Team photos – Help visitors connect with the people behind your business

Photo Tips:

  • Use natural lighting where possible

  • Show your space with people enjoying it

  • Capture what makes your business unique

  • Ensure images are clear and high-resolution

Step 5: Describe Your Services

This is where you tell your story. Write a compelling description that:

  • Explains what you offer and what makes it special

  • Highlights unique features or experiences

  • Mentions any awards, certifications, or recognitions

  • Includes relevant keywords visitors might search for

  • Reflects your brand personality

Step 6: Set Your Location

Confirm your business location on the map. This helps:

  • Visitors find you easily

  • Your listing appear in location-based searches

  • Fellow operators identify partnership opportunities nearby

Step 7: Review and Submit

Before submitting:

  • Preview how your listing will appear

  • Check all information is accurate

  • Verify your contact details are correct

  • Confirm your photos display properly

Click "Submit Listing" when you're satisfied.

What Happens Next

After submission, your listing goes through a brief verification process:

  • Review – Our team checks your listing meets community guidelines

  • Verification – We confirm your business details

  • Approval – Your listing goes live in the Marketplace

  • Notification – You receive an email confirming your listing is active

This process typically takes 1-2 business days.

Tips for a Successful Listing

  • Be thorough – Complete every field for maximum visibility

  • Be authentic – Let your unique personality shine through

  • Be specific – Include details that help visitors understand your offering

  • Be visual – Quality photos significantly increase engagement

Need Help?

If you encounter any issues while creating your listing, our support team is here to help. We want to make sure every tourism operator in our region has the opportunity to showcase their business effectively.

Visit /directory to see examples of successful listings and get inspiration for your own.

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