Adding Contact Details
Your contact details help customers reach you. Here's how to add them to your profile.
How to add contact details
Go to My Business from the main menu
Click Edit Profile
Scroll to the Contact section
Enter your details
Click Save
Contact information fields
Phone number
Enter your main business phone
Include area code (e.g., 02 1234 5678)
Add a mobile if preferred for bookings
Email address
Use a monitored business email
This receives booking enquiries
Keep it professional (e.g., [email protected])
Website
Enter your full website URL
Include https:// (e.g., https://yourbusiness.com.au)
Ensure the link works
Physical address
Enter your business location
This appears on maps and directions
Be specific for easy navigation
Postal address
Add if different from physical address
Used for correspondence and mail
Social media links
Add your social profiles:
Facebook — your business page URL
Instagram — your Instagram handle or URL
LinkedIn — your company page
TripAdvisor — your listing URL
Tips for contact details
Use business accounts — keep personal and business separate
Monitor regularly — respond promptly to enquiries
Keep updated — change details if you move or change numbers
Be consistent — use the same details everywhere
What customers see
Your contact details appear on:
Your business profile
Product pages
Booking confirmations
Partner directories
Privacy considerations
Phone and email are visible to potential customers
Choose what you're comfortable sharing publicly
Consider a dedicated business line or email
Clear contact details make it easy for customers to reach you — keep them accurate and accessible.