Setting Product Availability
Availability settings control when customers can book your products. Whether you operate daily, seasonally, or on specific days, Launchpad helps you manage your schedule.
Understanding availability
Product availability determines:
Which days your product operates
What times it runs
Seasonal variations
Blackout periods
How to set availability
Go to Products from the main menu
Click on the product you want to configure
Click Edit to enter edit mode
Navigate to the Availability or Operating Times section
Configure your schedule
Click Save
Operating days
Set which days of the week your product operates:
Daily — available every day
Weekdays only — Monday to Friday
Weekends only — Saturday and Sunday
Custom days — select specific days
For products that run on specific days:
Select the days you operate
Uncheck days you don't operate
Save your changes
Operating times
Specify when your product runs:
Start time — when the experience begins
End time — when it concludes
Duration — how long it takes
For tours and experiences:
Set your departure time
Include the expected duration
Note any variations (e.g., "Morning tours: 9am, Afternoon tours: 2pm")
For accommodation:
Check-in time — when guests can arrive
Check-out time — when guests must depart
Reception hours — when staff are available
Seasonal availability
If your product operates seasonally:
Use Rate Periods to define seasons
Set different availability for each period
Communicate seasonal changes in your description
For example:
Summer season: Daily, 8am – 6pm
Winter season: Weekends only, 9am – 4pm
Blackout dates
Block specific dates when you're not operating:
Public holidays
Maintenance periods
Private events
Staff training days
To add blackout dates:
Navigate to availability settings
Select the dates to block
Optionally add a reason
Save changes
Capacity and availability
Availability works together with capacity:
Capacity limits how many can book
Availability determines when they can book
If you have limited capacity, ensure your availability reflects realistic booking slots.
Communicating availability
Help customers understand your schedule:
Mention operating seasons in your description
Note any regular closures
Highlight peak times for popular products
Best practices
Be accurate
Only show availability when you can actually operate
Update promptly when schedules change
Consider weather impacts on outdoor activities
Plan ahead
Set availability for upcoming seasons early
Review and update quarterly
Coordinate with rate period changes
Consider your customers
Offer variety if possible (morning and afternoon options)
Note family-friendly timings
Indicate flexibility for group bookings
Clear availability information helps customers plan their trips and reduces booking confusion.