Setting Product Categories
Categories help organise your products into logical groups. They make it easier for customers to browse and for you to manage your offerings.
What are product categories?
Categories are custom groups you create to organise products:
By type: Tours, Accommodation, Experiences
By theme: Adventure, Relaxation, Family
By location: City, Coast, Outback
By audience: Couples, Families, Solo Travellers
You can create categories that make sense for your business.
Managing categories
Accessing the categories page
Go to Products from the main menu
Click Categories or navigate to Categories
View, create, and manage your categories
Creating a category
Click Add Category or the + button
Enter a Category Name (e.g., "Wine Tours")
Add a Description (optional but helpful)
Choose a Colour to visually distinguish it
Upload a Hero Image (optional)
Click Save
Editing a category
Find the category in your list
Click the Edit icon
Update the name, description, colour, or image
Click Save
Reordering categories
Categories can be dragged to change their display order:
Click and hold the drag handle (grip icon)
Drag the category to its new position
Release to save the new order
Deleting a category
Find the category you want to remove
Click the Delete icon (trash)
Confirm the deletion
Note: Deleting a category doesn't delete the products in it — they simply become uncategorised.
Assigning products to categories
From the product edit page
Go to Products
Click on the product you want to categorise
Click Edit
Find the Category field
Select a category from the dropdown
Click Save
Bulk assignment
To assign multiple products at once:
Go to your products list
Select the products you want to categorise
Use the bulk action menu
Choose Assign Category
Select the category
Confirm
Category best practices
Create meaningful categories
Think about how customers browse:
✅ "Half-Day Experiences" — useful for time-poor visitors
✅ "Family Adventures" — helps families find suitable options
❌ "Category 1" — meaningless to customers
Keep it simple
Too many categories creates confusion:
Aim for 5-10 categories maximum
Combine similar groups
Review and consolidate periodically
Use consistent naming
Maintain a naming convention:
All plural: "Tours", "Experiences", "Packages"
Or all descriptive: "Explore by Boat", "Discover on Foot"
Add visual distinction
Each category should be easy to identify:
Choose distinct colours
Use representative hero images
Write clear descriptions
Using category colours
Colours help visually organise your products:
Choose distinct colours — avoid similar shades
Consider meaning — blue for water activities, green for nature
Be consistent — use the same colour logic across categories
Test visibility — ensure text is readable over your chosen colour
Available colours include Indigo, Rose, Amber, Emerald, Sky, Violet, Pink, Teal, Orange, and Slate.
Category hero images
A hero image represents the category visually:
Choose representative photos — show what the category includes
Use high-quality images — at least 1200 x 800 pixels
Keep it current — update seasonally if needed
To add a hero image:
Edit the category
Click Upload Image
Select your image file
Save the category
Products without categories
Uncategorised products still appear in your full product list. Consider:
Creating a "General" or "Other" category as a catch-all
Regularly reviewing uncategorised products
Assigning categories as part of product creation
Well-organised categories help customers find what they're looking for and showcase the breadth of your offerings.