Project Collaboration
Great projects are a team effort. Launchpad makes it easy to collaborate with colleagues, share updates, and work together effectively — even when you're not in the same place.
Adding team members to projects
Invite team members
Go to Projects and open your project
Click Team or Members
Click Add Member
Search for or select team members
Choose their role:
- Owner — full control over the project - Member — can view and contribute - Viewer — read-only access
Click Add
Bulk invitations
Add multiple people at once:
Click Add Members
Select multiple team members
Set their role
Click Add All
Project roles
Owner
Full project control:
Edit project details and settings
Manage team membership
Delete the project
All member permissions
Member
Active contributor:
View all project information
Create and complete tasks
Log time
Upload documents
Post updates and comments
Viewer
Read-only access:
View project details
See tasks and milestones
Read updates and comments
Cannot make changes
Communicating on projects
Project updates
Share progress with the team:
Open the project
Go to Updates or Activity
Click Add Update
Write your message
Click Post
All team members can see updates in the project activity feed.
Task comments
Discuss specific tasks:
Open the task
Scroll to Comments
Write your comment
Click Post
Comments keep discussions connected to the relevant work.
@mentions
Get someone's attention:
In a comment or update, type @
Start typing their name
Select the person from the list
They'll receive a notification
Example: "@Sarah, can you review this when you have a chance?"
Notifications
Stay informed about project activity:
What triggers notifications
You're assigned a task
Someone comments on your task
You're @mentioned
Task due dates approaching
Project status changes
Managing notifications
Control what you receive:
Go to Settings
Find Project Notifications
Toggle notification types on/off
Set email vs in-app preferences
Following projects
Watch a project you're interested in:
Open the project
Click Follow or Watch
Receive updates even if not assigned tasks
Real-time collaboration
Activity feed
See what's happening:
Live updates as team members work
Recent activity at a glance
Filter by activity type
Who's working on what
View team activity:
Open the project
Check the Team tab
See assigned tasks per person
View their recent activity
Sharing with external collaborators
Guest access
Invite people outside your organisation:
Go to project Team
Click Invite Guest
Enter their email address
Set their permissions
Send invitation
Guests can collaborate with limited access.
Client access
For client-facing projects:
Create a client portal view
Share selected updates
Protect sensitive internal discussions
Working across time zones
When your team is distributed:
Asynchronous collaboration
Write detailed task descriptions
Use comments for discussions
Post updates others can read later
Don't expect instant responses
Clear communication
Be explicit about deadlines (include timezone)
Summarise decisions in writing
Keep documentation up to date
Over-communicate rather than under-communicate
Collaboration best practices
Set expectations
At project kickoff:
Define team roles and responsibilities
Agree on communication channels
Establish response time expectations
Clarify decision-making process
Keep everyone informed
Throughout the project:
Post regular updates
Tag people who need to know
Document important decisions
Celebrate achievements together
Resolve conflicts
When issues arise:
Address concerns promptly
Use direct communication
Focus on solutions, not blame
Escalate if needed
Tips for effective collaboration
Communicate proactively — share updates before being asked
Be responsive — acknowledge messages even if you can't act immediately
Document decisions — write things down for reference
Give credit — recognise team members' contributions
Stay positive — a supportive team delivers better results
Collaboration multiplies your team's capabilities — work together and achieve more than you could alone.