Setting Trade Rates
Trade rates are the special prices you offer to travel agents, wholesalers, and tour operators. Setting the right rates helps you build profitable partnerships while giving partners room to earn on each sale.
Understanding trade pricing models
Commission-based pricing
You set a Recommended Retail Price (RRP), and partners earn a percentage commission on each sale.
Example:
Your RRP: $200
Commission rate: 20%
Partner earns: $40
You receive: $160
Best for: Retail travel agents who sell at your advertised price.
Net rate pricing
You provide a wholesale (net) price. Partners add their own margin when reselling.
Example:
Your net rate: $160
Partner sells at: $220 (their choice)
You receive: $160
Partner keeps: $60
Best for: Wholesalers and tour operators who bundle your products.
How to set trade rates
Option 1: In your rate sheet
Go to Trade from the main menu
Select Rate Sheets from the hub menu
Click on a rate sheet or create a new one
For each product, click Configure Pricing
Choose your pricing model:
- Commission — set the percentage - Net Rate — enter the wholesale price
Click Save
Option 2: Per partner
Go to Trade Partners
Click on a partner's name
Select the Rates tab
Click Customise Rates
Set specific rates for this partner
Click Save
Setting commission rates
Default commission
Set a standard rate for all products:
Go to Trade Settings
Under Default Commission Rate, enter your standard percentage
Click Save
This applies to all products unless overridden.
Product-specific commission
Different products can have different commissions:
In your rate sheet, find the product
Click Configure Pricing
Toggle Use Custom Commission
Enter the rate for this product
Click Save
Common commission rates
Partner Type | Typical Commission |
Retail Travel Agents | 10% - 15% |
Wholesale Agents | 15% - 20% |
Inbound Tour Operators | 20% - 25% |
OTAs (Online Agents) | 15% - 20% |
Setting net rates
Calculate your net rate
Start with your retail price and work backwards:
Retail Price — what customers pay direct
Minus your margin target — what you want to keep
Equals net rate — what you offer wholesalers
Example:
Retail: $200
You want to keep: $140 (70%)
Net rate to offer: $140
Enter net rates
In your rate sheet, click Configure Pricing
Select Net Rate as the pricing model
Enter the net price for each rate type
Click Save
Tips for setting trade rates
Know your costs — ensure rates cover your expenses plus profit
Research the market — see what competitors offer
Consider volume — offer better rates to high-volume partners
Build in flexibility — leave room for promotional periods
Review annually — adjust rates with your retail prices
Rate visibility
Control what partners can see:
Show RRP — display the recommended retail price
Show Net Only — only show the trade price
Show Commission — display the commission percentage
Configure this in Trade Settings.
Well-structured trade rates create partnerships that work for everyone.