Viewing Trade Bookings
When your trade partners book your products for their customers, those bookings appear in your Trade hub. Here's how to view, manage, and track all your trade bookings.
Accessing trade bookings
Go to Trade from the main menu
Select Bookings from the hub menu
You'll see all bookings made by trade partners
Understanding the bookings list
Each booking shows:
Booking Reference — unique identifier
Partner Name — which trade partner made the booking
Customer Name — the end customer's details
Product — what was booked
Date — when the experience takes place
Guests — number of participants
Total Value — booking amount
Commission — partner's commission on this booking
Status — current booking status
Filtering your bookings
Use filters to find specific bookings:
By partner
Click the Partner dropdown
Select one or more partners
View only their bookings
By date
Click Date Range
Choose from:
- Today - This week - This month - Custom range
By status
Filter by booking status:
Confirmed — booking is confirmed
Pending — awaiting confirmation
Completed — experience has taken place
Cancelled — booking was cancelled
By product
Click the Product dropdown
Select specific products
See bookings for those products only
Viewing booking details
Click on any booking to see:
Booking information
Full customer details
Product and rate selected
Date and time
Number of guests
Special requests or notes
Partner information
Which partner made the booking
Partner contact details
Commission arrangement
Contract reference (if applicable)
Financial details
Gross booking value
Commission amount
Net amount (what you receive)
Payment status
Activity timeline
When booking was made
Any modifications
Communications sent
Status changes
Managing trade bookings
Confirm a pending booking
Open the booking
Review the details
Click Confirm Booking
Customer and partner receive confirmation
Modify a booking
Open the booking
Click Edit Booking
Make changes:
- Date/time - Number of guests - Add-ons
Click Save Changes
Partner is notified of the update
Cancel a booking
Open the booking
Click Cancel Booking
Select cancellation reason
Choose refund option (if applicable)
Click Confirm Cancellation
Both customer and partner are notified.
Exporting booking data
Download your trade bookings:
Go to Trade Bookings
Apply any filters needed
Click Export
Choose format:
- CSV (for spreadsheets) - PDF (for records)
Download the file
Trade bookings vs direct bookings
In your main Bookings area, trade bookings are marked with a trade partner badge. You can filter to show:
All bookings
Direct bookings only
Trade bookings only
Keeping track of trade bookings helps you understand which partnerships drive the most value.