Trade Partner Portal
The Trade Partner Portal gives your partners a dedicated space to view your products, access trade rates, and make bookings. It's a professional way to manage your B2B relationships.
What is the Partner Portal?
The Partner Portal is a secure area where your trade partners can:
View your products and availability
See their trade rates and commissions
Make bookings for their customers
Access marketing materials
Download rate sheets
Track their bookings
View their performance
How partners access the portal
Partner login
Partners visit your partner portal URL
They enter their email and password
They're taken to their personalised dashboard
First-time access
When you add a new partner:
They receive a welcome email
The email contains a link to set their password
They create their account
They can now access the portal
Portal features for partners
Products and availability
Partners can:
Browse your product catalogue
See trade pricing (their rates)
Check real-time availability
View product photos and descriptions
Making bookings
Partners book on behalf of their customers:
Select a product
Choose date and time
Enter customer details
Add any extras or special requests
Submit the booking
Receive instant confirmation
Their dashboard
Partners see:
Recent Bookings — latest bookings they've made
Upcoming Departures — imminent travel dates
Commission Summary — what they've earned
Performance Stats — their booking trends
Resources
Make materials available to partners:
Product images
Marketing copy
Rate sheets
Brochures
Training videos
Setting up the Partner Portal
Enable the portal
Go to Trade Settings
Under Partner Portal, toggle Enable Portal
Customise your portal URL
Click Save
Customise the experience
Brand your portal:
Go to Portal Settings
Upload your logo
Set your brand colours
Add a welcome message
Configure the footer
Control what partners see
Set visibility options:
Products — which products are available to trade
Pricing — show RRP, net rates, or both
Availability — real-time or request-only
Resources — what materials to share
Managing partner access
Grant access
When you add a partner:
Go to Trade Partners
Click on the partner
Under Portal Access, toggle Enable
Set their permissions
Click Save
They receive login credentials by email.
Permissions levels
Level | What They Can Do |
View Only | Browse products and rates |
Book | Make bookings for customers |
Full | Book plus access reports and resources |
Remove access
If a partnership ends:
Go to the partner's profile
Toggle Portal Access to off
Their login is deactivated immediately
Portal notifications
Partners receive:
Booking Confirmations — when bookings are confirmed
Booking Changes — if you modify a booking
Rate Updates — when you publish new rates
New Products — when you add products
Tips for a great partner experience
Keep products updated — accurate descriptions and photos
Maintain availability — update your calendar regularly
Respond quickly — partners need timely information
Add resources — help partners sell your products
Communicate changes — notify partners of updates
A professional partner portal makes it easy for trade partners to work with you.