Submitting Timesheets
Once you've logged your hours, the next step is submitting them for approval. This guide walks you through the submission process and what to expect afterward.
Before You Submit
Take a moment to review your timesheet entries:
Navigate to
/timesheetsReview all entries in your Draft section
Check that dates, times, and assignments are correct
Ensure break times are accurately recorded
Add any missing notes about work completed
Once submitted, you'll need to contact the operator to make changes, so it's worth double-checking now.
How to Submit Your Timesheet
Submitting Individual Entries
Go to
/timesheetsFind the entry you want to submit
Click the Submit button next to the entry
Confirm your submission
Submitting Multiple Entries at Once
If you have several entries ready to submit:
Navigate to
/timesheetsSelect the entries you want to submit using the checkboxes
Click Submit Selected
Review the summary of hours being submitted
Click Confirm Submission
What Happens After Submission
Once you submit your timesheet:
Notification sent — The operator receives an alert about your submission
Review period — The operator reviews your logged hours
Approval or query — The operator either approves the hours or contacts you with questions
Payment processing — Approved hours are queued for payment
Tracking Your Submission Status
Your timesheet entries move through several statuses:
Status | What It Means |
Draft | Logged but not yet submitted |
Submitted | Sent to operator for review |
Under Review | Operator is reviewing your hours |
Queried | Operator has questions (action needed) |
Approved | Hours confirmed and ready for payment |
Paid | Payment has been processed |
Check the status of your submissions at any time by visiting /timesheets.
Responding to Queries
If an operator has questions about your timesheet:
You'll receive a notification (email and/or in-app)
Go to
/timesheetsand find the queried entryClick to view the operator's question
Respond with clarification or make requested adjustments
Resubmit if changes were made
Common queries include:
Clarification on overtime hours
Questions about break durations
Verification of specific dates or times
Respond to queries promptly to avoid payment delays.
Submission Deadlines
Meeting submission deadlines is important for timely payment:
Check each operator's deadline requirements
Submit as soon as possible after completing work
Don't wait until the deadline if you can submit earlier
Set reminders if you tend to forget
Late submissions may not be processed until the following pay cycle.
Correcting Submitted Timesheets
If you notice an error after submitting:
Minor corrections — Contact the operator directly to request an adjustment
Significant errors — The operator may reject the entry so you can resubmit with corrections
To avoid this, always review carefully before submitting.
Tips for Smooth Submissions
Submit regularly — Don't let entries pile up; submit at the end of each week or pay period
Keep notes — Add clear descriptions to help operators understand your work
Be accurate — Correct hours build trust and speed up approvals
Check your details — Ensure your payment details are current in your profile
Understanding Pay Periods
Different operators may have different pay schedules:
Schedule | Submission Timing |
Weekly | Submit by end of each week |
Fortnightly | Submit by end of each fortnight |
Monthly | Submit by end of each month |
Check with each operator for their specific pay period and submission requirements.
After Approval
Once your timesheet is approved:
The hours appear in your earnings summary
Payment is processed according to the operator's pay schedule
You can view the payment details in your earnings section
See our guide on Viewing Your Earnings to track your approved hours and payments.
