Understanding Your Subscription
Your Launchpad subscription determines which features you can access. Here's how to check your plan and understand what's included.
Checking your current plan
Click your profile icon in the top right
Select Settings
Go to Subscription
View your current plan details
What you'll see
Your subscription page shows:
Current plan — which tier you're on
Billing cycle — monthly or annual
Next billing date — when you'll be charged
Features included — what's available to you
Subscription tiers
Launchpad offers different plans to suit your needs:
Essentials
Perfect for getting started:
Business profile
Product listings
Basic CRM
Calendar management
Professional
For growing businesses:
Everything in Essentials
Advanced CRM features
Marketing tools
Analytics and insights
Enterprise
For larger operations:
Everything in Professional
Multi-location support
Advanced reporting
Priority support
Changing your plan
To upgrade or change your subscription:
Go to Subscription Settings
Click Change Plan
Select your new plan
Review the changes
Confirm your selection
Changes take effect at your next billing cycle.
Billing and payments
Viewing invoices
Go to Subscription
Click Billing History
View or download past invoices
Updating payment method
Go to Subscription
Click Payment Method
Enter new card details
Save changes
Questions about billing?
If you have questions about your subscription:
Check the billing FAQ
Contact your regional tourism organisation
Reach out to Launchpad support
Your subscription unlocks the tools you need — choose the plan that fits your business.