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Setting Business Goals

Learn how to define clear, achievable objectives for your tourism business

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated today

Setting Business Goals

Setting clear business goals is the foundation of sustainable growth. The Tourism Accelerator helps you create meaningful objectives that align with your vision and capabilities.

Why Goal Setting Matters

Well-defined goals give your tourism business direction and purpose. They help you:

  • Focus your efforts on what truly matters

  • Measure progress objectively

  • Make informed decisions about resource allocation

  • Stay motivated through challenging periods

  • Communicate priorities to your team

Creating Your First Goal

Step 1: Access the Goals Section

  • Navigate to /goals from your dashboard

  • Click Create New Goal

  • Choose from goal templates or create a custom goal

Step 2: Define Your Objective

Be specific about what you want to achieve:

  • Good example: "Increase direct bookings by 25% by December 2026"

  • Less effective: "Get more bookings"

The more specific your goal, the easier it is to track and achieve.

Step 3: Set Your Target

Enter the measurable target for your goal:

  • Select the metric type (revenue, bookings, customers, etc.)

  • Enter your target value

  • Set your baseline (where you are now)

  • Choose your timeframe

Step 4: Choose a Timeline

Select a realistic deadline for achieving your goal:

  • Short-term goals: 1-3 months

  • Medium-term goals: 3-6 months

  • Long-term goals: 6-12 months

We recommend having a mix of goal timeframes to maintain momentum.

Types of Goals You Can Set

Revenue Goals

Target specific income levels or percentage increases in earnings.

Customer Goals

Focus on acquiring new customers or improving retention rates.

Product Goals

Plan to launch new tours, experiences, or packages.

Market Goals

Expand into new geographic regions or customer segments.

Operational Goals

Improve efficiency, reduce costs, or enhance service quality.

Best Practices for Goal Setting

Use the SMART Framework

Ensure your goals are:

  • Specific: Clearly defined and unambiguous

  • Measurable: Quantifiable with concrete metrics

  • Achievable: Realistic given your resources

  • Relevant: Aligned with your business vision

  • Time-bound: Set within a defined timeframe

Start Small and Build

If you're new to structured goal setting:

  • Begin with 2-3 goals maximum

  • Choose goals you feel confident about achieving

  • Add more ambitious goals as you build momentum

Involve Your Team

Share goals with your team members so everyone understands:

  • What you're working towards

  • How they can contribute

  • What success looks like

Editing and Managing Goals

You can update your goals at any time:

  • Go to /goals

  • Select the goal you wish to edit

  • Click Edit Goal

  • Make your changes and save

Don't hesitate to adjust goals if circumstances change—flexibility is part of good planning.

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