Connecting Google Calendar
Keep your schedule in sync by connecting Launchpad to Google Calendar. When bookings are created, modified, or cancelled, your Google Calendar updates automatically — and availability changes in Google Calendar can block times in Launchpad.
Why sync with Google Calendar?
Connecting Google Calendar gives you:
One calendar view — see Launchpad bookings alongside personal appointments
Mobile access — check your schedule from any device
Avoid double-bookings — personal commitments block availability
Team visibility — share calendars with staff and contractors
Automatic updates — changes sync in both directions
Before you start
You'll need:
A Google account (Gmail or Google Workspace)
Owner or admin access in Launchpad
A few minutes to complete the connection
Connecting your Google Calendar
Go to Settings from the main menu
Click Integrations
Find Google Calendar in the Calendar section
Click Connect with Google
Select your Google account (or sign in if prompted)
Review the permissions Launchpad needs:
- View and edit events on your calendars - See your calendar list
Click Allow to grant access
You'll be redirected back to Launchpad
A green "Connected" badge confirms the integration is active.
Choosing which calendar to sync
After connecting, select the calendar for Launchpad bookings:
In the Google Calendar integration settings, click Configure
Choose from your available calendars:
- Use an existing calendar - Create a new "Launchpad Bookings" calendar (recommended)
Click Save
We recommend using a dedicated calendar for Launchpad bookings to keep things organised.
Understanding sync behaviour
What syncs to Google Calendar
When bookings are created in Launchpad:
Event title — customer name and product booked
Date and time — booking start and end times
Location — if set for the product
Description — booking reference and key details
What syncs from Google Calendar
Events in your connected Google Calendar can block availability:
Busy events — mark those times as unavailable in Launchpad
All-day events — can block the entire day if configured
Sync timing
Changes sync within a few minutes
Initial sync may take longer for calendars with many events
Manual sync available if needed
Configuring sync settings
Customise how the sync works:
Two-way vs one-way sync
Go to the Google Calendar integration settings
Choose your sync direction:
- Two-way — bookings flow both directions - One-way (to Google) — only push Launchpad bookings to Google - One-way (from Google) — only pull Google events to block availability
Blocking personal time
To prevent bookings during personal appointments:
Ensure two-way sync is enabled
Mark events in Google Calendar as "Busy" (not "Free")
These times will show as unavailable in Launchpad
Event visibility
Control what appears on your Google Calendar:
Full details — customer names and booking info
Busy only — shows time as blocked without details
This is useful for shared team calendars where privacy matters.
Managing multiple calendars
If you have multiple staff or resources:
Each team member can connect their own Google Calendar
Use separate calendars for different products or locations
Configure each calendar's sync settings individually
Troubleshooting
Calendar not syncing
Check the integration is still connected in Settings > Integrations
Verify you selected the correct calendar
Wait a few minutes — sync isn't instant
Try disconnecting and reconnecting
Wrong calendar showing
Go to the integration settings
Click Configure
Select the correct calendar
Save your changes
Events not blocking availability
Ensure the Google Calendar event is marked as "Busy"
Check two-way sync is enabled
Verify the event is on the connected calendar
Duplicate events
Check you haven't created events in both systems
Review sync direction settings
Remove duplicate events manually
Permission errors
Disconnect the integration
Reconnect and ensure you click "Allow" for all permissions
Check your Google account security settings
Best practices
Use a dedicated calendar — create a "Launchpad Bookings" calendar
Set sync direction thoughtfully — two-way sync is powerful but needs care
Mark personal time correctly — use "Busy" status for time off
Check regularly — review your calendar to catch any sync issues early
Train your team — ensure everyone understands how the sync works
Disconnecting Google Calendar
If you need to remove the connection:
Go to Settings > Integrations
Find Google Calendar
Click Disconnect
Confirm the disconnection
Existing events remain in both systems but will no longer sync.
You can also revoke access from your Google Account settings.
Calendar sync saves time and prevents double-bookings — set it up once and let it work for you.
