Accessing Course Resources
Programs often include downloadable resources to help you apply what you're learning. These materials are designed to support your business beyond the course.
Finding course resources
Within lessons
Resources are often included in lessons:
Open your program from Learning
Navigate to a lesson
Look for Resources, Downloads, or Materials sections
Click to download or view
In the resources library
Many programs have a central resources area:
Open your enrolled program
Click the Resources tab
Browse all available materials
Download what you need
Module-specific resources
Some resources are linked to specific modules:
Open the relevant module
Expand the module contents
Look for resource links
Download from within the module
Types of resources
Templates and worksheets
Ready-to-use documents:
Business planning templates
Marketing checklists
Budget spreadsheets
Action planning worksheets
How to use them:
Download the template
Open in your preferred application
Customise for your business
Save your completed version
Guides and handouts
Reference materials:
Step-by-step guides
Quick reference cards
Summary documents
Best practice guides
How to use them:
Download and save for reference
Print for easy access
Share with your team
Refer back when needed
Presentation slides
Course materials in slide format:
Lesson summaries
Key concepts
Visual guides
Infographics
How to use them:
Download for offline viewing
Use as study aids
Share key points with staff
Reference during team meetings
Video resources
Supplementary video content:
How-to demonstrations
Expert interviews
Case studies
Bonus content
How to access:
Stream directly in the platform
Some may be downloadable
Watch on any device
Revisit as needed
Tools and calculators
Interactive resources:
Pricing calculators
ROI estimators
Planning tools
Assessment frameworks
How to use them:
Access online or download
Input your business data
Generate insights
Apply to your planning
Downloading resources
Download process
Find the resource you want
Click the Download button
Choose save location if prompted
The file downloads to your device
File formats
Resources come in various formats:
PDF — documents, guides, printables
XLSX/XLS — spreadsheets and templates
DOCX/DOC — editable documents
PPTX/PPT — presentations
MP4 — video files
ZIP — bundled multiple files
Opening downloaded files
You'll need appropriate software:
PDFs — Adobe Reader or browser
Spreadsheets — Excel, Google Sheets, or Numbers
Documents — Word, Google Docs, or Pages
Presentations — PowerPoint, Google Slides, or Keynote
Managing your resources
Organising downloads
Keep resources organised:
Create a folder for each program
Use descriptive file names
Group by type or topic
Back up important files
Accessing offline
Resources remain available offline:
Download while connected
Access from your device anytime
No internet needed to view
Perfect for on-site reference
Sharing with your team
Many resources can be shared:
Check any usage restrictions
Share via email or file sharing
Use in team training sessions
Credit the source appropriately
Resource access after course completion
Continued access
In most cases:
Resources remain available in your account
Download anytime after completion
No expiry on downloaded files
Revisit the program to find materials
Time-limited access
Some programs have restrictions:
Check access period details
Download important resources early
Save copies to your device
Note any renewal requirements
Troubleshooting
Download not starting
Check popup blockers are disabled
Try right-clicking and "Save as"
Use a different browser
Check your internet connection
File won't open
Ensure you have the right software
Try opening with a different application
Check the file downloaded completely
Re-download if corrupted
Resource not available
Check you've completed required lessons
Verify your enrolment is active
Some resources unlock progressively
Contact support if issues persist
Wrong file version
Clear your browser cache
Re-download the resource
Check for updated versions
Report issues to the program team
Resources are tools for transformation — download them, use them, and put your learning into action.
