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Continuing Education Requirements

Understand and meet mandatory training requirements for your business

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated today

Continuing Education Requirements

Some tourism roles and certifications require ongoing training. Launchpad helps you track and complete mandatory continuing education to stay compliant and current.

Understanding continuing education

What is continuing education?

Continuing education (CE) refers to:

  • Mandatory training required to maintain certifications

  • Refresher courses to keep skills current

  • Compliance training required by regulations

  • Professional development for accreditation

Why it matters

Continuing education ensures:

  • Your knowledge stays up to date

  • You meet industry standards

  • Your certifications remain valid

  • Your business stays compliant

Types of requirements

Certification maintenance

To keep professional certifications active:

  • Complete specified training hours annually

  • Cover required topic areas

  • Pass any reassessment requirements

  • Submit proof of completion

Industry accreditation

For tourism quality programs:

  • Attend required update sessions

  • Complete annual training modules

  • Demonstrate ongoing competency

  • Maintain membership requirements

Regulatory compliance

Government-mandated training:

  • Safety and emergency procedures

  • First aid certification renewals

  • Food handling requirements

  • Workplace health and safety

Organisation requirements

Training required by your employer or network:

  • Induction programs

  • Annual refresher training

  • New system or process training

  • Policy updates

Finding required training

In Launchpad

  • Go to Learning from the main menu

  • Look for Required Training or Compliance sections

  • View programs assigned to you

  • Check due dates and requirements

Assigned by your organisation

Your employer may assign training:

  • Check the Assigned to Me section

  • Look for notifications about new requirements

  • Review emails about mandatory training

  • Contact your manager for clarification

By certification body

Check with your certifying organisation:

  • Log into their portal for requirements

  • Look for approved training providers

  • Verify Launchpad programs are accepted

  • Keep records of what you complete

Tracking your requirements

Compliance dashboard

If available, your dashboard shows:

  • Required training and due dates

  • Completed requirements

  • Upcoming deadlines

  • Overdue items needing attention

Calendar reminders

Stay on track:

  • Note certification renewal dates

  • Set reminders for training deadlines

  • Plan training before due dates

  • Allow time for any retakes needed

Documentation

Keep records of:

  • Certificates of completion

  • Training hours logged

  • Topics covered

  • Dates completed

Meeting deadlines

Planning ahead

Don't wait until the last minute:

  • Know your deadline dates

  • Start training well in advance

  • Account for potential retakes

  • Allow time for certificate processing

Prioritising requirements

When you have multiple requirements:

  • Address soonest deadlines first

  • Complete longer courses early

  • Tackle challenging content when fresh

  • Don't let requirements pile up

What happens if you miss a deadline

Missing deadlines may result in:

  • Certification lapsing

  • Loss of accreditation

  • Compliance penalties

  • Need to re-certify from scratch

If you're at risk of missing a deadline:

  • Contact the certifying body immediately

  • Explain your situation

  • Ask about extensions or grace periods

  • Complete the training as soon as possible

Continuing education credits

Understanding credits

Training may be measured in:

  • Hours of learning

  • Continuing education units (CEUs)

  • Professional development points

  • Credit hours

How credits are awarded

You typically earn credits by:

  • Completing approved programs

  • Passing assessments

  • Attending live sessions

  • Participating in activities

Tracking your credits

  • Check your certificate for credit hours

  • Log credits with your certifying body

  • Keep running totals of accumulated credits

  • Verify credits are accepted before completing training

Reporting and verification

Proof of completion

You'll need to provide:

  • Certificates showing completion

  • Transcripts of training history

  • Credit summaries

  • Assessment results

Submitting to certifying bodies

  • Download your certificates from Launchpad

  • Log into your certifying body's portal

  • Submit certificates as required

  • Keep copies for your records

Audit requirements

Be prepared for audits:

  • Keep organised records

  • Store certificates securely

  • Be able to produce documentation

  • Report completion promptly

For team managers

Assigning required training

If you manage a team:

  • Identify required training for each role

  • Assign programs through Team Training

  • Set appropriate deadlines

  • Monitor completion progress

Tracking team compliance

Use compliance reports to:

  • See who has completed requirements

  • Identify overdue training

  • Generate compliance reports

  • Address gaps proactively

See Training Compliance Reports for details.

Continuing education isn't just a requirement — it's an investment in your professional excellence.

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