Adding a Rate to a Product
Rates define how much you charge for your products. You can have multiple rates per product — for example, adult, child, and family pricing.
Where to add rates
You can add rates from:
Rate Management — manage all rates in one place at Rate Management
Product creation — add rates when creating a new product
Product editing — add rates to an existing product
This guide covers the Rate Management approach.
How to add a rate
Go to Rate Management from My Business in the main menu
Find your product in the list
Click the expand arrow next to the product name to show its rates
Click Add Rate
Fill in the rate details (see below)
Click Save
Rate details explained
Rate name
What you call this rate tier. Examples:
Adult
Child (4-12 years)
Senior
Family (2 Adults + 2 Children)
Standard Room
Deluxe Suite
Rate type
The category of customer this rate applies to:
Adult
Child
Senior
Family
Group
Student
Standard (for accommodation)
Rate category
How this rate relates to other rates:
Base — your main rate (most common)
Extra — additional charges (e.g., extra person)
Add-on — optional extras (e.g., breakfast)
Amount
The price in your chosen currency.
Pricing unit
How the price is calculated:
Per person — charged per individual
Per night — charged per night stayed
Per booking — one price for the whole booking
Per group — charged per group regardless of size
Per item — charged per unit
Minimum and maximum quantity
Set limits if needed:
Minimum — the least number that must be booked
Maximum — the most that can be booked at this rate
Rate period (optional)
Link this rate to a specific period for seasonal pricing. Leave blank for year-round rates.
Description
Optional details about what's included at this rate.
Example: Tour with multiple rates
For a whale watching tour, you might create:
Rate Name | Type | Amount | Unit |
Adult | Adult | $150.00 | Per person |
Child (4-12) | Child | $75.00 | Per person |
Infant (0-3) | Child | $0.00 | Per person |
Family (2+2) | Family | $400.00 | Per booking |
Tips for effective pricing
Be consistent — use the same rate names across products
Include all tiers — don't forget children, seniors, or groups
Consider bundles — family rates can encourage bookings
Update regularly — review rates each season
Clear, well-structured rates make it easier for customers to understand your pricing.