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Updating Your Profile

Manage your personal account details and preferences in Launchpad

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated today

Updating Your Profile

Your profile contains your personal details and preferences. Keeping it up to date helps your team identify you and ensures you receive important communications.

What's in your profile?

Your profile includes:

  • Personal details — your name and contact information

  • Avatar — your profile photo

  • Job title — your role in the organisation

  • Contact preferences — how you prefer to be reached

Accessing your profile

  • Click Settings in the main menu

  • Select Profile from the settings menu

  • You'll see your current profile information

Or go directly to Settings > Profile.

Updating your personal details

Changing your name

  • Find the Name fields

  • Update your first name and/or last name

  • Click Save Changes

Your updated name will appear across Launchpad, including in team views and activity logs.

Updating your email address

Your email address is used for:

  • Signing in to Launchpad

  • Receiving notifications

  • Password reset requests


To change it:

  • Find the Email field

  • Enter your new email address

  • Click Save Changes

  • Check your new email for a verification link

  • Click the link to confirm the change

You'll need to use your new email to sign in after verification.

Adding your phone number

  • Find the Phone field

  • Enter your mobile or business number

  • Click Save Changes

This is useful if your team needs to contact you or for two-factor authentication.

Setting your job title

  • Find the Job Title field

  • Enter your role (e.g., "Operations Manager", "Tour Guide")

  • Click Save Changes

Your job title helps team members understand your role.

Updating your profile photo

A profile photo helps your team identify you:

  • Click on your current avatar or the Upload Photo button

  • Select an image from your device

  • Adjust the crop if needed

  • Click Save

Tips for a good profile photo:

  • Use a clear, recent photo of yourself

  • Ensure good lighting and a simple background

  • Square images work best

  • Keep file size under 5MB

Managing your preferences

Timezone settings

Launchpad uses your timezone to display dates and times correctly:

  • Find the Timezone dropdown

  • Select your local timezone (e.g., "Australia/Sydney")

  • Click Save Changes

This affects how booking times, event schedules, and notifications appear.

Language and regional settings

Your regional settings affect date formats and spelling preferences:

  • Find the Region settings

  • Select your preferred options

  • Click Save Changes


Keep your profile current so your team always has the right information.

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