White Label Settings

White labelling lets you customise Launchpad to match your brand identity. Your customers see your branding, colours, and style — creating a seamless experience that reinforces your business identity.

What is white labelling?

White labelling removes or replaces Launchpad branding with your own. This includes:

Your logo — instead of the Launchpad logo
Your colours — matching your brand palette
Your domain — custom URL for booking pages
Your email sender — emails from your address
Your style — fonts and design elements

Benefits of white labelling

Professional appearance — looks like your own software
Brand consistency — matches your website and materials
Customer trust — familiar branding builds confidence
Seamless experience — no jarring transitions between your site and bookings

Accessing white label settings

Go to Settings from the main menu
Look for Branding or White Label
You'll see customisation options

Different branding elements may be in separate settings sections:

Logo customisation

Uploading your logo

Go to your branding settings
Find Logo section
Click Upload Logo
Select your logo file
Preview how it appears
Save changes

Logo requirements

For best results:

Format: PNG or SVG preferred (allows transparency)
Size: At least 400px wide for clarity
Aspect: Horizontal logos work best
Background: Transparent PNG for versatility
File size: Under 2MB

Where your logo appears

Your logo shows on:

Booking pages
Customer confirmations
PDF documents (invoices, vouchers)
Email headers
Customer portal

Colour customisation

Brand colours

Set your primary brand colours:

Go to branding settings
Find Colours section
Enter your colours:

- Primary colour — main brand colour - Secondary colour — accent colour - Text colour — for readability

Preview the changes
Save when satisfied

Colour formats

Enter colours as:

Hex codes: #FF6B35
RGB values: rgb(255, 107, 53)

Colour best practices

Ensure sufficient contrast for readability
Test on different screens
Consider accessibility guidelines
Keep it simple — fewer colours is often better

Custom domain

What is a custom domain?

Instead of customers seeing yourcompany.launchpad.net.au/book, they see book.yourcompany.com.au.

Benefits

More professional appearance
Reinforces your brand
Easier for customers to remember
Better for marketing materials

Setting up a custom domain

See Domain Settings for detailed instructions on:

Registering a domain (if needed)
Configuring DNS settings
Connecting to Launchpad
SSL certificate setup

Email branding

Customising email appearance

Emails sent from Launchpad can reflect your brand:

Your logo in email headers
Your brand colours
Custom footer content
Your reply-to address

Email from your domain

Configure emails to come from your domain:

Instead of [email protected]
Emails appear as [email protected]

See Email Template Customisation for full details.

Document branding

Invoices and receipts

Customise financial documents:

Your logo at the top
Your business details
Custom footer or notes
Your colour scheme

Vouchers and tickets

Branded vouchers look professional:

Logo and colours
Custom messaging
Contact information
Terms and conditions

Branding PDFs

Go to Settings > PDF Branding
Upload header images
Set colours and fonts
Add footer content
Preview and save

Customer portal branding

What is the customer portal?

A self-service area where customers can:

View their bookings
Download vouchers
Make payments
Update their details

Customising the portal

Apply your branding to the customer portal:

Logo and colours
Welcome messaging
Contact information
Custom styling

Booking widget customisation

Website integration

If you embed Launchpad booking on your website:

Match your website's look
Adjust colours to fit
Customise button styles
Add custom CSS (advanced)

Widget styling

Go to branding settings
Find Widget or Embed section
Customise:

- Button colours - Font styles - Border and spacing

Copy the updated embed code
Add to your website

Testing your branding

Preview changes

Before saving:

Use the preview function
Check different page types
View on mobile and desktop
Test email previews

Test with real scenarios

After saving:

Make a test booking
Check confirmation emails
View generated documents
Check customer portal
Review on different devices

Branding consistency checklist

Ensure consistency across:

☐ Logo uploaded and displaying correctly

☐ Brand colours applied

☐ Email templates customised

☐ PDF documents branded

☐ Customer portal styled

☐ Booking widget matching website

☐ Contact information correct

☐ Footer content appropriate

Plan requirements

White label availability

Branding features vary by plan:

Feature	Starter	Professional	Enterprise
Logo upload	Yes	Yes	Yes
Basic colours	Yes	Yes	Yes
Email branding	Limited	Yes	Yes
Custom domain	No	Yes	Yes
Full white label	No	Limited	Yes
Custom CSS	No	No	Yes

Upgrading for more options

If you need additional branding features:

Review current plan limitations
Compare plan features
Upgrade your subscription

Consistent branding builds trust and creates a professional experience for your customers.