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Mobile App Troubleshooting

Resolve common issues with the Tourism Accelerator Launchpad mobile app. This ensures smooth booking management and guest communication, such as quickly confirming experience availability for a last-minute booking.

Hayden Zammit Meaney avatar
Written by Hayden Zammit Meaney
Updated over 2 months ago

Resolve common issues with the Tourism Accelerator Launchpad mobile app. This ensures smooth booking management and guest communication, such as quickly confirming experience availability for a last-minute booking. Troubleshooting steps can be performed directly on your mobile device.

Accessing this feature

The troubleshooting steps below can be performed directly on your mobile device.

How to use it

  1. Restart the app.

  2. Restart your device.

  3. Check network connectivity to ensure stable data synchronisation.

  4. Clear app cache and data.

  5. Update the app and operating system to benefit from the latest bug fixes, security patches, and performance enhancements.

  6. Verify app permissions. Grant the app all necessary permissions for full functionality.

  7. Reinstall the app.

  8. Restart the app periodically to clear temporary glitches.

Tips

  • Regularly update your mobile applications and device operating system.

Need help?

For further assistance, contact us at [email protected]

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