Launchpad

The Altitude Score History graph tracks your altitude scores over time. Tourism operators can use this to identify trends, such as the impact of a recent marketing campaign on bookings,…

Altitude Score History

Industry Benchmarking Analysis compares your business data against anonymised industry averages. This helps you evaluate your business performance, allowing you to identify opportunities to increase occupancy during off-peak seasons or…

Industry Benchmarking Analysis

AI Chat History lets you organise, review, and retrieve past conversations with the AI assistant. This allows you to quickly access previous discussions to inform future AI prompts, saving time…

AI Chat History

Attach files directly to tasks for centralised information management. This streamlines team collaboration, allowing tourism operators to easily share updated itineraries or supplier contracts within a booking task, ensuring everyone…

Task Attachments

Task due dates help you track, prioritise, and complete tasks on time. This allows you to efficiently schedule guest experiences and coordinate staff, for example, to prepare for a busy…

Task Due Date Management

The Project Performance Reports provide a centralised, real-time view of your project portfolio. This allows you to analyse key performance indicators and progress, helping you optimise resource allocation and identify…

Project Performance Reports

Project File Management provides a central, secure location to store and organise all project-related files. This allows tourism operators to easily share itineraries, contracts, and marketing materials with their team,…

Project File Management

Project status management tracks and manages projects through their lifecycle. Tourism operators can efficiently monitor project progress and identify bottlenecks, ensuring timely completion and effective resource allocation.

Project Status Management

Commission rules define how commissions are calculated for trade partners. Tourism operators can set fixed amounts or percentages based on booking value, ensuring accurate payouts and transparent financial relationships with…

Commission Rule Configuration

Rate sheet PDF exporting generates shareable PDF documents of your configured rate sheets. This allows you to present pricing information to partners and clients in a clear, formatted document, ensuring…

Rate Sheet PDF Exporting

Rate sheet pricing automates adjustments to your rates based on predefined conditions. Tourism operators can use this feature to apply discounts for early bookings or add surcharges during peak seasons,…

Rate Sheet Pricing

Rate sheet organisation provides a structured way to manage pricing and inventory. Tourism operators can define and update rates accurately, ensuring consistent pricing across all experiences and simplifying reporting.

Rate Sheet Organisation

Digital Contract Signing allows you to securely execute agreements efficiently. This feature streamlines the contract lifecycle, saving tourism operators time and money by eliminating paper-based processes and enabling faster agreement…

Digital Contract Signing

Cancel events and manage refunds within Tourism Accelerator. This allows you to quickly notify guests of changes and process refunds, maintaining positive relationships and minimising disruption to your business by…

Event Cancellation Management

Event registration fields let you modify the data collected from guests during event registration. This ensures you gather necessary information, such as dietary requirements for catering or emergency contact details,…

Event Registration Fields

Event Mobile Check-In allows you to use mobile devices for fast guest check-in at events. This reduces wait times and provides real-time attendance data, helping you efficiently manage tours or…

Event Mobile Check-In

Program Pricing allows you to manage how your programs are priced and how payments are structured. This ensures financial accuracy, supports diverse payment options, and provides a clear transactional experience…

Program Pricing

The Calendar Month View offers a broad overview of your organisation's schedule. Tourism operators can use this view to identify trends, manage resources, and make informed decisions about upcoming events…

Calendar Month View

The Calendar Day View provides a detailed overview of your daily schedule and resource availability. Tourism operators can use this view for efficient planning and real-time adjustments, ensuring smooth operations…

Calendar Day View

Booking notification configuration allows you to control how your organisation receives booking alerts. You can specify which booking events trigger notifications, how they are delivered, and who receives them, ensuring…

Booking Notification Configuration

Booking buffer times allow businesses to set intervals between consecutive bookings. This ensures adequate time for cleaning, preparation, or travel, optimising resource use and preventing scheduling conflicts, leading to a…

Booking Buffer Times

Contact bulk actions let you manage and update multiple contact records at once. This feature saves tourism operators time by allowing them to apply actions, such as adding tags or…

Contact Bulk Actions

Deal Value Management allows you to monitor, manage, and forecast the monetary value of sales opportunities. This helps maintain an accurate revenue pipeline, enabling precise financial projections for strategic decisions,…

Deal Value Management

Deal pipeline stages let you define and manage the steps in your sales process. This helps you track sales opportunities, forecast revenue, and standardise your team's sales approach. For example,…

Deal Pipeline Stages

The contact data export feature allows you to extract contact data from the platform. Tourism operators can use this to analyse data offline, integrate with other systems, or create targeted…

Contact Data Export

Discount Configuration lets you manage promotional offers for your experiences. Use discounts to attract new guests, encourage bookings, and increase sales through targeted promotions.

Discount Configuration

Product subcategories organise your experiences within the Tourism Accelerator platform. This helps guests find what they're looking for, and allows you to generate reports on specific types of experiences, such…

Product Subcategories

The Altitude Score assesses a tourism organisation's operational maturity and growth potential. By categorising businesses across key performance indicators, it provides actionable insights. For example, understanding your score helps you…

Altitude Score Categories

ATDW Product Synchronisation links your ATDW product listings with your Launchpad experiences. This ensures your experience data is consistent across platforms, saving you time and effort in managing your tourism…

ATDW Product Synchronisation

Event waitlists manage events that reach full capacity. This feature helps tourism operators capture interest, manage oversubscription, and maximise attendance by filling cancellations, optimising resource allocation and providing insights for…

Event Waitlist Configuration

Program progress monitoring allows you to track participant advancement within programs. This feature helps identify engagement levels and milestone achievements, ensuring programs stay on schedule and participants achieve success, for…

Program Progress Monitoring

Recurring bookings allow you to schedule bookings that occur repeatedly. This feature saves tourism operators time by setting up a series of identical bookings for regular tours or ongoing equipment…

Recurring Bookings

Cancellation policy management allows you to define rules and refunds for bookings. This protects your business from late cancellations and provides clear expectations for guests, improving trust and reducing disputes.

Cancellation Policy Management

Deal Pipeline tracks and manages sales opportunities through different stages. Tourism operators can visualise their sales funnel, monitor deal status, and forecast revenue, leading to improved sales efficiency and strategic…

Deal Pipeline

Contact Import allows you to add new contacts or update existing records in bulk. This ensures your contact data is up-to-date, helping you to personalise communications and improve guest engagement.…

Contact Import

Team Activity Insights tracks team member engagement and productivity. Tourism operators can use this feature to identify activity trends, understand resource use, and optimise workflows for better collaboration and targeted…

Team Activity Insights

Manage experience pricing to maximise profitability and attract your target market. Setting competitive prices ensures your experiences are appealing to guests and generate optimal revenue. For example, use seasonal pricing…

Experience Pricing Management

Billable time tracking allows you to log and mark time entries as billable for projects. This ensures accurate client invoicing for your time and expertise, such as tracking hours spent…

Billable Time Tracking

Time tracking reports provide insights into how your team spends their time. This helps tourism operators understand the real cost of different activities, such as tours or event preparation, enabling…

Time Tracking Reports

The Organisation Directory provides a comprehensive list of tourism businesses and organisations in your region. This allows you to identify potential partners for collaborations, such as creating packages with local…

Organisation Directory

The SOPs Library provides a central location for accessing Standard Operating Procedures. This ensures consistent service delivery for your guests, such as providing a standardised check-in process regardless of which…

SOPs Library Access

Rate sheets allow you to define specific pricing rules for your experiences. Tourism operators can use rate sheets to easily manage seasonal pricing, offer different customer tiers, and automate price…

Rate Sheet Management

Modify event details to keep information current and accurate. Updating event details ensures potential guests receive the correct information, such as new tour features or festival schedule changes, leading to…

Event Details Modification

Strategy Management allows you to define, organise, and track your business goals. This feature provides a central place to organise your ideas, stay focused, measure progress, and grow your tourism…

Strategy Management

Client Project Management allows you to organise and track all aspects of your client projects in one place. Tourism operators can use this feature to manage tasks, deadlines, and communication…

Client Project Management

The Program Directory allows you to explore accreditation programs relevant to the tourism industry. By browsing available programs, you can identify opportunities to improve your business operations and gain industry…

Program Directory

Hayden Zammit Meaney

Organisation-wide settings and configuration

Organisation Settings

Create a custom design with text, images, and links

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