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Core Features

Core platform features

Products

Tourism product management

Team Management

Team and user management

Settings

Account and organisation settings

Integrations

Third-party integrations

AI Features

AI-powered features

Learning & Programs

Training programs and courses

CRM

Contact and client management

Trade

Trade partner management

Communications

Email and SMS campaigns

How-To Guides

Step-by-step how-to guides

Troubleshooting

Common issues and solutions

Bookings & Calendar

Booking and calendar management

Files

File and document management

Insider Portal

Insider marketplace platform

Articles

Content library and articles

Microsite

Microsite configuration, sections, and customization guides

Business Growth

Supporting tourism operators to elevate their business

Getting Started

Welcome to Launchpad! Get up and running with your tourism business platform.

CRM

Manage your clients, contacts, communications, and customer relationships.

Bookings & Calendar

Manage bookings, reservations, and your calendar connections.

Events

Create events, manage registrations, and check in attendees.

Contractor Portal

For contractors: manage your services, bookings, and payments.

Cruise

Manage cruise port arrivals, alerts, and shore excursion opportunities.

Getting Started

Welcome to Launchpad! Get up and running with your tourism business platform.

My Business

Set up and manage your business profile, branding, and preferences.

Products

Create and manage your tourism products, experiences, packages, and pricing.

Trade

Manage trade partnerships, rate sheets, contracts, and B2B relationships.

CRM

Manage your clients, contacts, communications, and customer relationships.

Bookings & Calendar

Manage bookings, reservations, and your calendar connections.

Events

Create events, manage registrations, and check in attendees.

Learning & Programs

Enrol in training programs, complete courses, and earn certificates.

Marketing

Plan content, manage social media, run campaigns, and grow your audience.

Insights & Analytics

Understand your business performance with analytics and visitor insights.

Projects

Manage projects, tasks, milestones, and track time.

Sales

Manage deals, proposals, contracts, and invoices.

Settings

Configure your account, security, billing, and integrations.

Contractor Portal

For contractors: manage your services, bookings, and payments.

Regional Management

For regional managers: manage your region, organisations, and grants.

Cruise

Manage cruise port arrivals, alerts, and shore excursion opportunities.

Tourism for Good

Track your sustainability journey and positive impact initiatives.

Marketplace

Browse and purchase business tools, services, and resources.

Growth Hub

Access business tools, AI assistant, coaching, and growth resources.

Team Management

Manage your team members, roles, permissions, and organisational access.

Integrations

Connect Launchpad with external tools, calendars, payment systems, and APIs.

Troubleshooting

Solutions for common issues and how to get help.

Getting Started

Welcome to Launchpad! Get up and running with your tourism business platform.

My Business

Set up and manage your business profile, branding, and preferences.

Products

Create and manage your tourism products, experiences, packages, and pricing.

Trade

Manage trade partnerships, rate sheets, contracts, and B2B relationships.

CRM

Manage your clients, contacts, communications, and customer relationships.

Bookings & Calendar

Manage bookings, reservations, and your calendar connections.

Events

Create events, manage registrations, and check in attendees.

Learning & Programs

Enrol in training programs, complete courses, and earn certificates.

Marketing

Plan content, manage social media, run campaigns, and grow your audience.

Insights & Analytics

Understand your business performance with analytics and visitor insights.

Projects

Manage projects, tasks, milestones, and track time.

Sales

Manage deals, proposals, contracts, and invoices.

Settings

Configure your account, security, billing, and integrations.

Contractor Portal

For contractors: manage your services, bookings, and payments.

Regional Management

For regional managers: manage your region, organisations, and grants.

Cruise

Manage cruise port arrivals, alerts, and shore excursion opportunities.

Tourism for Good

Track your sustainability journey and positive impact initiatives.

Marketplace

Browse and purchase business tools, services, and resources.

Growth Hub

Access business tools, AI assistant, coaching, and growth resources.

Team Management

Manage your team members, roles, permissions, and organisational access.

Integrations

Connect Launchpad with external tools, calendars, payment systems, and APIs.

Troubleshooting

Solutions for common issues and how to get help.