Launchpad

Learn how to set and manage your availability so operators know when you're free to work.

Setting Your Availability

Booking links allow you to create direct booking URLs for your services. This lets guests book experiences with fewer clicks, increasing booking conversion rates. For example, share a booking link…

Booking Link Creation

Troubleshoot a non-functional booking link to ensure customers can easily book experiences. A working booking link increases bookings, improves customer experience, and reduces manual admin. Resolve booking link issues to…

Booking Link Troubleshooting

How to check your earnings, track payments, and understand your payment history in the Contractor Portal.

Viewing Your Earnings

How to send and resend confirmation emails to your guests

Sending Booking Confirmations

Monitor and manage bookings made by your trade partners

Viewing Trade Bookings

Learn how to navigate and use the daily view to manage your bookings effectively

Viewing Daily Bookings

Use internal notes to share important information with your team

Adding Booking Notes

Access past bookings for reference, reporting, and guest relationship management

Viewing Booking History

How to change the date or time of an existing booking

Rescheduling a Booking

Use the weekly calendar view to plan ahead and manage your tourism operations

Viewing Weekly Bookings

How to handle guests who don't arrive for their bookings

Managing No-Shows

How to modify booking details, update guest information, and make changes

Editing a Booking

Learn how to add bookings manually for phone, email, or walk-in guests

Creating a Manual Booking

Understanding and managing payment status for your bookings

Booking Payment Status

Set up and manage automated reminders to reduce no-shows and prepare guests

Booking Reminders

How to properly cancel bookings and manage the cancellation process

Cancelling a Booking

Set up cancellation, refund, and booking policies for your tourism business

Booking Policies

Hayden Zammit Meaney

Create shareable booking pages for consultations, experiences, and meetings.

Booking Links

Create a custom design with text, images, and links

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